Job Description
Job Description:
The Accessibility Specialist ensures Pluralsight's platform is genuinely usable by learners with disabilities. Working across Product, Design, and Engineering, this role serves as the day-to-day accessibility practitioner and internal expert — directly owning accessibility review within design and engineering workflows, delivering training, and managing the company's ACR/VPAT process in partnership with our third-party accessibility vendor (Level Access). This person partners with directors of Product and Design to support customer-facing accessibility needs, equipping leadership with the expertise and materials needed to represent Pluralsight's accessibility posture to enterprise customers, Legal, and Customer Success.
This is a hands-on practitioner role embedded in a cross-functional program, not a solo strategy function.
Pluralsight welcomes and encourages applications from people with disabilities. Lived experience with disability is a valued perspective in this role.
Who you’re committed to being:
You enjoy learning and are open to new ways of doing things.
You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
When communicating you are self-aware, insightful, and proactive.
You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
You believe in continuous improvement and request frequent feedback from others.
What you’ll do:
Accessibility Review — Design and Engineering
Own accessibility review of design annotations and engineering work — catching WCAG issues early in the development cycle, writing remediation acceptance criteria, participating in sprint ceremonies, and verifying fixes before closure
Advise on component-level accessibility patterns in partnership with the Pando design system team, ensuring accessible patterns are built in rather than bolted on
Helpdesk, Customer Support, and Scalable Workflows
Serve as the internal accessibility subject matter expert — triaging inbound questions, routing issues to the right owner, and equipping directors of Product and Design with materials and talking points for enterprise customer conversations, RFP responses, and VPAT inquiries
Build scalable workflows — FAQs, routing guides, documented response patterns — that enable non-specialists to handle routine accessibility questions independently, reducing reliance on individual expertise over time
Training and Upskilling
Plan and deliver accessibility training for the Product Design org — building awareness of WCAG requirements, running team training sessions using Level Access resources, and partnering with Pluralsight's AI Workflows PM to help teams embed accessibility into AI-assisted workflows
Build and maintain accessibility resources in Confluence that teams can reference independently, with potential to expand training programs to Engineering and Product teams over time
Remediation Management
Partner with engineering leads and Level Access to plan and coordinate quarterly accessibility remediation sprints, driving engineering ownership of ticket tracking and backlog hygiene in JIRA
ACR/VPAT Management
Serve as the day-to-day liaison with Level Access on VPAT/ACR delivery, scoping, and versioning; maintain a current ACR and ensure internal stakeholders understand its scope and limitations
Regulatory Monitoring
Stay current on WCAG updates and accessibility regulations (ADA Title III, Section 508, European Accessibility Act) and surface material changes to directors of Product, Design, Legal, and Customer Success
Experience you’ll bring:
IAAP certification (CPACC, WAS, or CPWA) or actively pursuing
Experience managing or contributing to VPAT/ACR creation and maintenance
Experience working with a design system or component library with accessibility requirements
Experience using the Level Access platform
Prior experience in a SaaS or enterprise software environment
Requirements:
3–5 years of hands-on digital accessibility experience in a practitioner role (in-house or consulting)
Ability to conduct structured accessibility evaluations using at least one screen reader (NVDA, VoiceOver, or JAWS); ability to interpret automated scan results and identify what requires manual verification
Experience using AI tools to support accessibility workflows and writing WCAG-based remediation requirements for design and engineering teams
Familiarity with ADA Title III, Section 508, and the European Accessibility Act; comfort building scalable resources and influencing colleagues across multiple functions without direct authority
This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility.
Why you’ll love working here:
We work in a blended environment that supports collaboration, flexibility, and connection across teams.
We are mission-driven, shaping the future of tech upskillling and delivering impact that matters.
We foster a culture of inclusion and belonging, where everyone can contribute and thrive.
We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose.
Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. We offer highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
Physical Requirements:
This role is primarily performed in an office or home office setting and involves standard computer-based work.
EEOC & Accommodations Statement:
Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws.
If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report.
The annual US base salary range for this role is $106,000 - $139,400 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply.
Applications must be submitted within 90 days after the initial posting date to be considered.
Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.
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