Advertising Sales Operations & Revenue Management Specialist (APAC)

About Us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role We are looking for a highly organised and commercially astute Advertising Sales Operations & Revenue Management Specialist (APAC) to join our Advertising team based in Tokyo. This is a senior operational role acting as the regional hub for advertising operations across the Asia-Pacific region. The position goes beyond administrative support and serves as the go-to person for Salesforce, booking accuracy, billing reconciliation, and revenue management. You will work closely with regional sales teams, London production teams, finance, digital ad operations, agencies, and external partners to ensure operational excellence, data integrity, and commercial accuracy across APAC advertising transactions. Strong business-level English, hands-on Salesforce expertise, and a deep understanding of advertising booking and billing workflows are important for success in this role. Key Responsibilities Salesforce & Sales Operations Act as Salesforce super user and first point of contact for APAC teams Input, handle and maintain high-quality deal data in Salesforce Ensure data accuracy across booking, billing and revenue tracking Support operational standardisation across the APAC region Booking & Placement Management Handle advertising bookings across print and digital platforms Coordinate availability checks, place holding, confirmations and scheduling Work closely with internal teams (sales, production, finance) and external agencies to ensure accurate placement Revenue Management & Billing Reconcile booking values, invoices and revenue figures Act as the go-to person for billing-related queries and issue resolution Prepare and handle purchase orders (POs) Support revenue forecasting accuracy and reporting integrity Regional Partner Coordination Coordinate with APAC sales teams and third-party representatives Communicate effectively with London-based production teams and digital ad operations teams in English Liaise with agencies and vendors regarding materials, timelines and invoicing Materials & Publication Management Receive, verify and submit advertising materials Confirm publication (print and digital) and distribute proof of publication Arrange physical copies where required Process & Knowledge Management Maintain structured operational documentation via Google Drive Identify and implement process improvements Reduce operational dependency on individuals through standardisation Required Skills and Experience validated experience in advertising sales operations, media operations or related commercial roles Business-level English proficiency (written and verbal coordination required) Hands-on experience using Salesforce or similar CRM platforms Strong understanding of advertising booking and billing workflows Ability to handle multiple partners across markets and time zones Excellent attention to detail and commercial judgement Proactive, dedicated to finding effective approaches Desirable Experience improving Salesforce processes or system optimisation Experience in multinational or regional organisations Knowledge of advertising finance, invoicing and revenue recognition Experience working across multiple APAC markets We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further Information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. 広告営業オペレーション & レベニュー・マネジメント・スペシャリスト（APAC） 職務タイトル 広告営業オペレーション & レベニュー・マネジメント・スペシャリスト（APAC） 勤務地 東京都 （週の勤務のうち約半分は出社が必要） 職務概要 アジアパシフィック地域における広告ビジネスのオペレーション中核として、営業・紙面編成・経理・システムオペレーション（Salesforce、Adbookなど）・外部パートナーを横断的につなぐリージョナル・ステークホルダーの役割を担っていただきます。 単なる事務サポートではなく、 ・Salesforceのスーパーユーザー ・ブッキング、請求、売上管理における最終確認・判断の拠り所（Go-to person） ・各国チーム・代理店・本社との業務標準を支えるハブ として、APAC全体の広告オペレーションの質とスピード向上に貢献していただきます。 高い英語力、Salesforceを中心とした業務理解、広告取引および請求フローへの実務的な知見が不可欠なポジションです。 主な業務内容 1. Salesforce & 営業オペレーション（中核業務） ・Salesforceへの案件入力・管理・品質管理 ・Salesforceのスーパーユーザーとしての社内問い合わせ対応、運用サポート ・商流・案件進行におけるデータ整合性の担保 2. ブッキング・掲載管理 ・広告枠のブッキングおよびスケジュール管理（紙・デジタル） ・社内（営業・紙面編成）および社外（代理店・媒体社）との調整 3. レベニューマネジメント・請求 ・売上・請求金額の突合、収益管理の最終確認 ・請求関連問い合わせの窓口および課題解決 ・発注書（PO）の作成・管理 4. リージョナル調整・ステークホルダー対応 ・APAC営業チーム・営業代理店との調整 ・ロンドン本社紙面編成チームおよびアジアデジタル広告オペレーションチームとの英語でのコミュニケーション ・外部広告代理店・委託先との連携（原稿・請求・進行管理） 5. 原稿・掲載証明・管理業務 ・広告原稿の受領、内容確認、入稿管理 ・掲載確認（新聞・デジタル）および掲載証明の取得 ・掲載紙の発注・手配 6. 業務基盤・ナレッジ管理 ・Google Driveを用いた営業・オペレーション資料の管理 ・業務フロー改善、属人化の排除、APAC標準化への貢献 応募資格 必須条件 ・広告営業オペレーション、営業事務、または広告業界での実務経験（5年以上） ・Business-level English proficiency（読み書き・調整業務必須） ・SalesforceなどCRMの実務使用経験（入力レベル以上） ・請求・売上管理フローへの理解 ・複数ステークホルダーを横断する調整力 歓迎条件 ・Salesforce管理・運用改善の経験 ・外資系企業、リージョナル組織での勤務経験 ・広告取引、メディアビジネスにおける経理知識 ・APAC複数国との業務経験 勤務時間 9:30〜18:00（休憩1時間） 給与 年俸制（経験・スキルに応じて決定） 休日・休暇 完全週休2日制（土日祝） #LI-CN1