Job Description
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Communications APIs:
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role matters:
As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new Enterprise sales opportunities. Your final goal will be to schedule meetings with qualified prospects, and pass them on to our Key Accounts Sales counterparts.
You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.
There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.
Your key responsibilities:
Perform outbound prospecting activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels
Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
Qualify customers based on a thorough knowledge of Vonage API platform products
Keep meticulous and detailed notes updated in our CRM system
Schedule qualified meetings and demos for our Enterprise Account Managers
Collaborate with marketing, account managers, and sales leadership to optimize performance
Achieve monthly targets number of qualified Appointments & new sales Opportunities
Develop and maintain territory plan with Enterprise Account Managers from your assigned geography
Have strong working product knowledge of Vonage’s API product suites
Support Vonage API marketing efforts by assisting in online and other marketing campaigns
What you’ll bring:
Required:
2+ years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry
Ability to speak and write English at a professional level
Strong Cold calling and Personalized email creation experience
Self Motivated and Self Organized with the ability to make things happen without supervision or tight control
Salesforce, Gong, Linkedin, LinkedIn Sales Nav Sales engagement tools (like Gong Engage and Outreach), zoominfo, Gen AI Tools, and 6sense experience
Enterprise/Key Accounts (1K+ Employees) Outbound experience
Experience we consider a plus:
Experience with CPaaS, Telecommunications, and/or multi-product suites
Highly collaborative mindset who is a team player - our success is together, not alone.
Willingness to talk on the phone and on video with prospects
Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day
Goal-oriented mindset
Creativity around new ideas to help the team be successful
Where you will work:
This position offers a fully remote work arrangement based out of Mexico.
Sponsorship is not available. Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.
This is an hourly role and would be part of our Commission Compensation structure. The overall compensation would be based on a 70/30 split. #LI-HB
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.