Associate Analyst, Business Development Operations

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for an Associate Analyst, Business Development Operations to join our team. This is a Hybrid, Bangalore role, reporting to the Manager, Business Development Operations in the Business Development department. As an expert in Salesforce and data analytics, you will transform complex data into strategic insights that drive sales growth, partner engagement, and operational excellence across our global Business Development organization. What you’ll do (Role Expectations) Create and enhance Salesforce reports and dashboards to monitor business performance and surface actionable insights Own end-to-end delivery of ad-hoc analytics and account mapping requests from the Business Development team, from scoping through insights delivery Perform ad-hoc, weekly, monthly, and quarterly analytics to support Business Development organizational needs Plan, manage, and deliver operational programs that improve engagement and effectiveness with Technology Partners Serve as analytical backbone for the US-based Business Development team while collaborating with India-based Business Intelligence, Sales Operations, Marketing Operations, and other cross-functional teams Who You Are (Success Profile) You thrive in ambiguity, comfortably building the path forward in a dynamic environment and seeing uncertainty as an opportunity to construct meaningful solutions. You act like an owner with a strong bias for action, operating with integrity and seamlessly navigating between high-level strategy and hands-on execution to break down complex goals into deliverable milestones. You are a structured problem-solver who tackles complex challenges with analytical rigor, defining success criteria, anticipating risks, and adapting plans to deliver high-impact outcomes. You are a high-trust collaborator who excels at aligning cross-functional, global teams through transparent communication and constructive feedback to clear blockers and maintain momentum. You are a continuous learner with a growth mindset, proactively seeking feedback and development opportunities to expand your capabilities and elevate team performance. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain Engineering or MBA degree, with 2+ years of relevant sales or business operations experience in the software industry Demonstrated capability to interpret and translate requirements and goals into a structured analytical approach and methodology Technical proficiency with daily, expert-level experience using Salesforce (SFDC), Tableau, Microsoft Excel, and Google Sheets Knowledge and operational experience with the AWS marketplace What Will Make You Stand Out (Preferred Qualifications) Experience utilizing AI-driven analytics tools, automated workflow scripts, or predictive modeling within Salesforce and spreadsheet ecosystems Exceptional ability to organize data, derive actionable insights, maintain high accuracy, and adhere to strict timelines Proven capability to manage multiple concurrent projects independently while collaborating seamlessly across all organizational levels, including senior executives and global teams #LI-NT1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.