Business Analyst – Mortgage Loan Origination

About JazzX AI: Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise. JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done. We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that. JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option. We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries. This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place. Headquartered in Los Altos, CA. Backed by SAIGroup. About SAIGroup : SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one. Learn more about JazzX AI:Website: https://jazzx.aiLinkedIn: https://www.linkedin.com/company/jazzx-ai Learn more about SAIGroup:Website: https://saigroup.ai Job Title: Business Analyst – Mortgage Loan Origination (Underwriting & Transformation) Role Overview We are seeking a Business Analyst with strong experience in Mortgage Loan Origination and Underwriting, and a passion for process automation and technology transformation. You’ll partner with clients to map workflows, define requirements, and guide deployment of JazzX Mortgage Solution that improves efficiency, accuracy, and compliance. Key Responsibilities Lead discovery sessions with client stakeholders to document current-state workflows and identify pain points Analyze and document processes within client Loan origination systems across origination, processing, underwriting, and closing Define “to-be” workflows aligned to JazzX Mortgage Solution and directed workflow model, and perform fit gap analysis Develop clear Business Requirements Documents (BRDs), user stories, and acceptance criteria for JazzX implementation Translate operational pain points into actionable design inputs for product and engineering teams. Support UAT, pilot rollouts, and performance tracking (time-to-close, touches, exception rates). Serve as the primary liaison between client operations, JazzX delivery and Product teams. Partner with product teams to refine the JazzX platform and continuously improve delivery Qualifications 4+ years in Mortgage Loan Origination (processing/underwriting focus) for the US market. and 8+ years of overall BA experience Deep understanding of Encompass LOS (ICE Mortgage Technology) or equivalent Loan origination systems DU/LP AUS engines and related credit/income validation VOE/VOA, title, appraisal, and credit ordering workflows TRID timelines and disclosure management Experience bridging operations and technology in a consulting, business analysis, or process improvement role Strong communication, facilitation, and documentation skills. Preferred Experience in AI, workflow automation, or LOS modernization projects. Familiarity with API integrations, BPMN workflows, or intelligent document processing. Prior consulting or implementation experience with fintech or mortgage technology firms. Why Join JazzX AI - What draws people to JazzX AI is the opportunity to build something truly foundational. We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era. JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments. If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.