Business Operations Associate

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 160+ across 26 states and 7 countries, headquartered in New York City. Our values (Customer Centricity, Deliver Excellence, Act Like an Owner, Iterate Iterate Iterate, Teach Others, and Be a Good Neighbor) shape how we work and grow as a team. Lithic is hiring for a Business Operations Associate to execute projects that improve how we operate and scale. You'll work across teams to solve complex problems and drive measurable outcomes on strategically important initiatives. This role is designed for someone early in their career with a high motor, hunger to learn, and clear ambition. You'll gain deep understanding of the fintech ecosystem while working on cutting-edge problems in payments, stablecoins, and AI. What You'll Do Own strategic projects end-to-end: devise strategy, execute, and deliver results Assist in building new business lines and launching initiatives from concept to completion Help drive high-stakes initiatives across product, partnerships, and go-to-market Solve complex problems that require coordination across multiple teams Use data and analytics to measure progress and adapt approach What You Bring 0-3 years of experience in operations, consulting, startups, or fintech Clear written and verbal communication skills Ability to learn technical concepts quickly and make sound decisions with incomplete information Get things done mentality: You break down problems, find solutions, and execute without extensive oversight Team player who jumps in where needed and collaborates effectively across functions Comfort working in ambiguous environments where problems aren't clearly defined Preferred Qualifications Analytical ability with proficiency in SQL and Excel Track record of completing projects independently and delivering results The annual US salary range for this role is $60,000 - $100,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday