Business Operations Lead, Commercial Launch Sales

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. BUSINESS OPERATIONS LEAD, COMMERCIAL LAUNCH SALES The Commercial Launch Sales Team is responsible for selling launch services to new and existing customers including satellite operators and manufacturers, foreign governments, private astronauts, and space exploration pioneers. As the Business Operations Lead, you will report to the Director of Commercial Sales. You will lead market forecasting and competitive intelligence and will drive process automation across the team. You will work closely with our engineering teams to shape product direction to align with future customer needs. SpaceX evolves rapidly, and you’ll be a critical asset to the team as you collectively advance our presence in the launch market across the galaxy. RESPONSIBILITIES:  Create compelling communications materials in support of our efforts to increase access to space and our position as an industry leader Utilize technical tools (Python, SQL, etc.) to define and develop sales-specific metrics and dashboards that track pre-sales performance and post-sales health Integrate with sales, finance, and customer success teams to identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership Engage SpaceX leadership with quantitative and qualitative updates on performance and opportunities Create and maintain a database of technical competitive intel to ensure sales leads are well informed when developing competitive analyses Support all sales directors with their respective regions and clients, pitching in wherever needed Build, maintain, and improve data models, forecast models, dashboards, and data pipelines  BASIC QUALIFICATIONS:  Bachelor's degree in a technical or business discipline 3+ years of experience in consulting, engineering, product management, operations, FP&A, banking, and/or entrepreneurship PREFERRED SKILLS AND EXPERIENCE:  Strong background in Microsoft Excel and PowerPoint Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools etc.) Ability to work effectively in a dynamic environment with changing needs and requirements Bias toward action and automation Demonstrated analytical and problem-solving skills, preferably in a team environment Strong written and verbal communication skills, particularly with senior business leaders Demonstrated success driving tangible impact/influencing within a broader organization Strong understanding of launch vehicles, satellites, and/or the aerospace market ADDITIONAL REQUIREMENTS:  This position is based in Hawthorne, CA and requires being onsite – remote work not considered Must be available to work extended hours and weekends as needed Willingness to travel to customer sites, other SpaceX locations, and events as needed COMPENSATION AND BENEFITS: Pay range: Sales Operations Lead: $90,000 - $125,000/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.