All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
About the Role:
As a Business Systems Analyst at JumpCloud, you will be a key player in optimizing our internal business platforms, with a primary focus on Salesforce and Data Analysis. This role is based in India and is essential for driving efficiency and success across our global operations. You will act as a vital liaison between our business stakeholders and our technical teams, ensuring our systems are not only functional but are also constantly evolving to meet the complex demands of our business. If you are passionate about mapping, building, and reporting on business processes, this role is for you.
About the Team:
We are a highly collaborative, globally distributed Enterprise Systems Engineering team. We are responsible for the reliability of our core enterprise applications. Our team spans multiple time zones, and we thrive on trust, accountability, and seamless asynchronous communication. We value curiosity and continuous improvement, and we actively support each other’s career growth. We operate with deep customer empathy and a discovery-driven mindset, and we work cross-functionally with Sales, Marketing, Finance, Data Analytics, and Customer Success to achieve our goals.