Senior Social Media Manager

COMPANY OVERVIEW Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. COMPANY OPERATING RHYTHM At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. ABOUT DEEPGRAM The Voice AI space is exploding. Voice is quickly becoming the preferred way that we interact with technology. Deepgram is a research-driven, foundational Voice AI company on a mission to put voice at the center of every AI experience. We’re building the world’s most accurate and scalable voice AI platform with leading speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) APIs. Deepgram is trusted by more than 200,000 developers and 1,300+ organizations building voice AI that is powered by Deepgram. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. Deepgram just raised our Series C https://deepgram.com/learn/press-release-deepgram-raises-series-c, with a valuation of $1.3B. We’ve processed over 50,000 years of audio and transcribed over 1 trillion words. There is no organization in the world that understands voice better than Deepgram. ABOUT THIS ROLE Deepgram is looking for a strategic Social Media Manager to own our social media presence from end to end. This is a unique opportunity to build a distinct voice in a booming category. This isn’t just about "posting content"—it’s about how the world perceives Deepgram online and driving the Voice AI conversation. Working directly with Marketing leadership, you'll be responsible for building the Deepgram brand across platforms. You'll own strategy and execution across Deepgram’s social platforms, concept social series (in partnership with DevRel, Product, and the broader Marketing team), write copy, grow our following, and highlight the most innovative applications of voice AI on the market. WHAT YOU’LL DO Define Deepgram’s Social Strategy: Establish the role, tone, and social pillars for Deepgram across LinkedIn, X, and emerging channels. You’ll decide where we show up, what we create, and how we define success. Own the Social Calendar: Decide what we post, when we post, and maintain the company’s central social calendar. Ensure social is always in sync with our biggest launches, campaigns, and community milestones. Lead cross-team planning (Marketing, DevRel, Product) to keep the social calendar fresh and make the most of every opportunity. Develop the Content Engine: Drive social content creation from ideation to publishing. Concept and produce social-first series—specifically video-led formats—that demystify Voice AI and highlight innovative Deepgram use cases. Craft Compelling Copy: Write clear, sharp, and brand-aligned copy across all platforms. Partner with our executive team to amplify their voices. Engage the Community: Monitor cultural and industry conversations. You’ll facilitate authentic response to our online community, ensuring Deepgram is a meaningful participant in the AI discourse. Partner with Influential Voices: Identify and partner with influential voices, advocates, community members, and customers to tell the Deepgram story in new and unexpected ways. Set the Standard: Set high quality social standards and coach the wider team on social content creation. Recommend content formats, posting strategies, and engagement tactics to maximize reach and impact. Analyze & Iterate: Define success metrics that tie brand-building to business objectives. You’ll use performance data to refine our creative approach, not just report on it. WHO YOU ARE - 5-7+ years experience building social for a high-growth brand, ideally in B2B. You aren't just a "social manager"; you’re a strategist who knows how to make complex tech feel human. - Understand the nuances of LinkedIn, X, and Meta intuitively and can spot a trend before it happens. - Exceptional copywriter who believes B2B copy doesn't have to be boring. Your portfolio proves you can write for developers, execs, and the larger AI community. - Keen eye for detail and "no-typos-ever" mentality. You take pride in the polish of the final product. - Tech-forward and fascinated by AI. You’re excited to dive into the world of STT, TTS, and STS to find the "cool" that others might miss. - Comfortable managing cross-functional stakeholders and complex content calendars - Experience with social media management tools (ex. Sprout Social) BONUS POINTS - Prior experience supporting developer, research, or technical communities through social programs - Familiarity with startup or high-growth company environments - Experience developing educational or marketing content for developers BENEFITS & PERKS* HOLISTIC HEALTH - Medical, dental, vision benefits - Annual wellness stipend - Mental health support - Life, STD, LTD Income Insurance Plans WORK/LIFE BLEND - Unlimited PTO - Generous paid parental leave - Flexible schedule - 12 Paid US company holidays - Quarterly personal productivity stipend - One-time stipend for home office upgrades - 401(k) plan with company match - Tax Savings Programs CONTINUOUS LEARNING - Learning / Education stipend - Participation in talks and conferences - Employee Resource Groups - AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.