Product & Data Operations Lead

About Turing Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelerates frontier research with high-quality data, specialized talent, and training pipelines that advance thinking, reasoning, coding, multimodality, and STEM. For enterprises, Turing builds proprietary intelligence systems that integrate AI into mission-critical workflows, unlock transformative outcomes, and drive lasting competitive advantage. Recognized by Forbes, The Information, and Fast Company among the world’s top innovators, Turing’s leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, McKinsey, Bain, Stanford, Caltech, and MIT. Learn more at www.turing.com Sr. Director, Product & Data Operations About the Mission Turing is the world’s leading AI enablement company. We are currently navigating the critical transition between early-stage scrappiness and enterprise maturity—a phase where we move from "14 disconnected tools and spreadsheets" to a "Unified Operating System." We are looking for a Sr. Director of Product & Data Operations to serve as the architect of this transformation. You will not just be managing a team; you will be the "Full-Stack Operator" responsible for stitching together our Product, Data, and Operations into a single, scalable engine. You will own the internal "Build" roadmap, govern our data integrity, and drive the system consolidation required to power our AI-native future. The Role You will serve as the strategic architect and leader of our internal technology ecosystem. In this role, you will assume ownership of the internal Product and Engineering functions, unifying them under a single, cohesive roadmap. Your mandate is to dismantle data silos, establish a foundational "Single Source of Truth" (SSOT) across our talent and delivery engines, and decisively consolidate our technology stack. You will bridge the critical gap between operational workflows and product engineering, ensuring that our systems structure serves as a catalyst for scalable, high-velocity growth. Key Responsibilities 1. Drive a Unified Product Strategy ● Roadmap Ownership: Consolidate internal Product Managers and Engineering teams for "Build" tools under a single, cohesive strategy. ● Gatekeeping: Hold the line on requirements versus feature creep. Manage high-stakes stakeholder requests (from Sales, Delivery, Fulfillment and Execs) by prioritizing business impact over low value deviations. ● Build vs. Buy: Define the clear boundary between "Buy" systems and our "Build" roadmap, ensuring seamless data flow between them. 2. System Consolidation & Architecture ● Product Unity: Audit our current stack of 12+ disconnected tools. Lead the strategy to audit, migrate, and sunset redundant systems to drive adoption of a unified Operating System. ● Spreadsheet Exodus: actively migrate critical business logic from manual Google Sheets into scalable, product-driven solutions without halting business operations. ● Process Automation: Identify manual operational bottlenecks and deploy product features or AI automations to solve them permanently. 3. Data Integrity & Governance ● Single Source of Truth: Fix fragmented data definitions across the organization. ● Data Dictionary: Create and enforce a taxonomy that aligns all tools. Own the governance of our data lake to ensure we are AI-ready. ● Feedback Loops: Ensure that performance and quality data flows seamlessly back into our Talent engine to improve matching and vetting quality automatically. 4. Technical Program Management ● Cross-Functional Orchestration: Ensure that changes in one part of the business (e.g., a new vetting process) are correctly mapped to tools, workflows, and data schemas downstream. ● Executive Alignment: Serve as the translator between Business goals and Engineering execution. Provide clear visibility into the "State of the Systems" to executive leadership. Who You Are ● The Full-Stack Operator: You have 10+ years of experience spanning Product Management, Technical Program Management, and Operations. You can write a strategy deck, define API requirements, and train an ops team on a new workflow. ● The Systems Thinker: You see the big picture. You understand how a dropdown menu in an ATS impacts the revenue recognition in an ERP to avoid data silos. ● The Diplomat-Operator: You are comfortable managing senior stakeholders (VPs/Execs). You know how to say "No" to good ideas to make room for great ideas to drive alignment. ● Data Architect Mindset: You have experience establishing Master Data Management or "Golden Record" standards in a complex, messy environment. You understand that AI is only as good as the data it feeds on and where AI/ML capabilities can help scale. ● Change Agent: You have a track record of moving teams off legacy processes (like spreadsheets) and driving adoption of new tools in high-pressure environments. Why Join Us? ● Architect the Future: You will be building the central nervous system of a future $10B+ AI company. ● High Leverage: You will move our internal PM and Eng teams under your leadership, giving you the direct resources to execute your vision. ● Strategic Impact: You will bridge the critical operational gap between our current state and enterprise maturity—the primary bottleneck to our scale. Your work will build the foundational infrastructure required to deploy AI agents and automate our core business processes. IDEAL PROFILE ● 10+ years of experience in Product Operations, TPM, or Systems Strategy at a high- growth tech company. ● Proven experience consolidating fragmented tech stacks and managing "Build vs. Buy" decisions. ● Strong technical fluency (API integrations, Data Schemas, SQL familiarity) combined with operational grit. ● Experience leading cross-functional teams (Product, Eng, Ops) towards a shared "Unified OS" vision Values: We are client first: We put our clients at the center of everything we do, because their success is the ultimate measure of our value. We work at Start-Up Speed: We move fast, stay agile and favor action because momentum is the foundation of perfection We are Al forward: We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity. Advantages of joining Turing: Amazing work culture (Super collaborative & supportive work environment; 5 days a week) Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience) Competitive compensation Flexible working hours Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. For applicants from the European Union, please review Turing's GDPR notice here.