Senior Content Designer

Squarespace is a design-centric product company that empowers anyone who wants to stand out and sell online. We're looking for a strategic Senior Content Designer to join our Client Engagement team in Dublin, Ireland. This role is crucial to scaling Squarespace's Commerce offering, specifically focusing on the tools entrepreneurs need to manage and grow their customer-base. You'll be embedded in Squarespace's CRM, Marketing Automations, and Campaign Management product teams. These tools help sellers on Squarespace focus on a core element of their business: communicating with customers, clients, and leads. You'll work closely with product, engineering, and other designers to make this suite of tools easy to understand and use. This is a hybrid role based out of our Dublin, Ireland office. You'll Get To... Partner with product designers, content designers, product managers, researchers, and engineers at every stage of the product delivery cycle. Find elegant content solutions and craft experiences that resonate with our existing and growing audience. Design, write, and test clear, compelling in-product language to help users and teams meet their goals. This includes product flows, interface language, product names, terminology, and product taxonomies. Shape and evolve content systems and reusable frameworks to scale consistent experiences across the platform. Who We're Looking For 5+ years of experience in Content Design, UX Writing, or UX Content Strategy at consumer-facing product companies. You have a strong content design portfolio showcasing end-to-end projects at digital product companies. You have experience or a strong understanding of complex product areas like CRM, marketing, automation and productivity tools, fintech, and e-commerce. You have a strong understanding of how content integrates with user interface design, guides user experience, and enables product strategy. You have the ability to integrate content directly into designs using tools like Figma, and to translate complex technical concepts into simple, human-centered language. You have research fluency and are comfortable leveraging insights/data and collaborating with researchers to inform strategy. You're comfortable with design and prototyping tools like Figma, and are able to troubleshoot interaction/content issues and work directly in prototypes. You have exceptional communication and presentation skills, with a track record of clearly articulating strategic content decisions to non-design audiences. You can identify risks, prioritize content work, and managing multiple high-leverage projects simultaneously. Benefits & Perks Health insurance with 100% covered premiums for you, your spouse or partner and your dependent children including medical, dental, and vision Life and Income Protection Fertility and adoption benefits Headspace mindfulness app subscription Global Employee Assistance Program Pension benefits with employer match Flexible paid time off 26 weeks paid maternity leave & 12 weeks paid paternity leave 2 weeks paid family care leave Education reimbursement Employee donation match to community organizations 7 Global Employee Resource Groups (ERGs) Free lunch and snacks Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral About Squarespace Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers. Our Commitment Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Hybrid #LI-GO1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.