Platform Engineering Director

About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. We are seeking an experienced Platform Engineering Director to manage and lead our Platform Engineering team within the Infrastructure & Operations department. This role reports directly to the VP Infrastructure & Operations and is critical in building and maintaining our cloud infrastructure as well as developer platforms and tooling. The ideal candidate will have a strong technical background, exceptional leadership skills, and a passion for building robust, scalable platform services while ensuring production infrastructure reliability. What you’ll be doing: Strategic Leadership - Define and execute the platform engineering strategy aligned with business objectives and Infrastructure & Operations goals - Lead and manage the Platform Engineering team to high performance - Establish and govern best practices, standards, and architecture for platform services and production cloud infrastructure - Partner with engineering leadership and Infrastructure & Operations teams to define platform and production system requirements - Act as the final escalation point for complex platform engineering issues beyond Level 2 operations support Platform Development & Infrastructure - Oversee the design, development, and maintenance of developer platforms enabling application delivery, CI/CD, and deployment automation - Build and maintain platform infrastructure, cloud environments, and tooling in line with architectural standards and requirements - Design and operate scalable, highly available, and reliable production systems and services - Lead initiatives for infrastructure as code (IaC), observability, and monitoring across development and production environments - Provide expert-level technical leadership during complex platform, infrastructure, and production incidents Team Management - Recruit, mentor, and develop platform engineers at all levels - Foster a culture of innovation, collaboration, and continuous improvement - Manage team performance, career development, and succession planning - Allocate resources effectively across multiple platform initiatives - Build strong cross-functional relationships with Infrastructure & Operations, Engineering, Product, Security, and SRE teams - Provide architectural guidance and mentorship to SRE and Level 2 operations teams, including transition-to-support and advanced troubleshooting Technical Excellence - Drive adoption of modern platform engineering practices (e.g. GitOps, service mesh, API gateways) - Ensure platform and production infrastructure security, compliance, and cost optimisation - Evaluate and integrate new technologies to enhance platform capabilities and production system reliability - Maintain technical documentation, architecture diagrams, and advanced operational runbooks - Lead post-mortems and root cause analysis for escalated platform and cloud infrastructure incidents, driving improvements with SRE teams - Design and own disaster recovery, backup, and high-availability strategies for cloud infrastructure - Collaborate with Service Quality Management (SQM) teams on incident and problem management What we’re looking for: - 10+ years’ experience in software and platform/infrastructure engineering, including senior technical leadership - Bachelor’s degree in Computer Science, Engineering, or equivalent experience - Proven experience leading platform or infrastructure engineering teams, including managers and senior ICs, in distributed and matrixed environments - Deep expertise in AWS, Kubernetes, containerisation, infrastructure as code, and CI/CD/deployment automation - Experience designing, building, and operating developer platforms or internal PaaS - Knowledge of platform engineering patterns (e.g. golden paths, paved roads), service mesh, and API management - Strong background in production system architecture, capacity planning, performance optimisation, and incident leadership - Excellent communication skills with senior and executive stakeholders At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.