Sales Administrator APAC

About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team: We are looking for a Sales Administrator to join our Wholesale Team, which manages global partners reselling Ledger products to the end consumer. This role focuses specifically on our Asian market distributors and is based in Paris. In this role, you will own the end-to-end sales fulfillment journey and serve as the central operational link for our resellers and internal stakeholders. Your Mission - Be responsible for the end-to-end sales fulfillment journey including: invoicing, payment, shipment, and delivery - Create orders in our back-office system - Act as the key operational point of contact for our Asian distributors, maintaining a high level of client satisfaction - Ensure good coordination between different departments including accounting, production, design, e-commerce, shipping, logistics, and legal - Manage qualification and onboarding of new resellers - Co-develop tools and process improvements to build automated workflows, test AI solutions, and contribute to the team's AI integration efforts - Maintain clean, structured, and well-documented data to enable reporting and AI-readiness - Report on key activity metrics to ensure data integrity and track performance What We're Looking For - Fluency in an Asian language (Mandarin, Japanese, Korean, Vietnamese, or similar), as well as English, is required - Experience living, working, or doing business in the Asia-Pacific region strongly preferred. - Organized, rigorous, and meticulous with a high level of attention to detail - Proactive mindset with the ability to own the sales admin process, flag inconsistencies, and suggest solutions - Ability to work effectively with internal and external stakeholders - Agility and adaptability to navigate process changes, automation, and new AI tools - Previous experience in sales administration is a plus - French language skills are a plus At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.