Job Description
About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Team:
AlphaSense’s Content Operations Strategy and Enablement (COSE) team is responsible for establishing the strategy and infrastructure to drive sustainable and scalable growth for our Expert Calls and Compliance Operations organizations. We work closely with client-facing and cross-functional teams to drive impact across AlphaSense’s Expert Insights organization. Our team is organized into the following pillars:
Systems Strategy: drives operational excellence through the strategic deployment of technology solutions, advanced analytics, and cross-functional collaboration with Vendor, Data, and Product partners
Enablement: supports our teams to do their best work through employee training, communications, and knowledge management
Strategy & Planning: steers the organization towards growth through quarterly / annual planning, account strategy, performance management, and operational strategy initiatives
Compliance Programs: leverages systems, technology, and data to support compliance teams and processes
Business Operations & Strategy: identifies and executes top-line growth and bottom-line optimization initiatives
About the Role:
As the Lead, Product Operations, you’ll play a pivotal role in shaping the operational infrastructure behind the Expert Insights team. Your mission is to partner closely with Product, Design, and Engineering to architect internal tooling that scales our business and unlocks the full potential of our teams, experts, and customers.
This is a high-impact role where your work directly influences org-wide speed, quality, and operational success. You'll serve as the essential bridge between business requirements and product development to ensure every tool we build solves real problems, drives measurable outcomes, and aligns with our most strategic priorities. From intake to adoption, you'll serve as the business owner for the complete lifecycle of internal product initiatives by establishing the frameworks, metrics, and launches that enable our rapidly growing organization to thrive.
We're seeking a technically savvy, execution-oriented partner who thrives on both discovery and delivery. If you're energized by the challenge of transforming internal operations, passionate about creating solutions that move key business metrics, and ready to make your mark on a global team, we’d love to hear from you!
Who You Are:
A proven operator with 3–5 years driving results in Program Management, Product Operations, or similar roles, with demonstrable success scaling internal platforms in high-growth environments
A process architect with demonstrated success in implementing or scaling product development processes (e.g., intake, prioritization, release management) within fast-paced environments.
Data-driven, leveraging Excel/Google Sheets and SQL proficiency on platforms like Snowflake to transform raw data into compelling narratives of value creation
Impact focused and strategically minded, you look beyond immediate tasks to understand how your work fits into the broader picture. You're energized by launching tools that deliver measurable value and find genuine fulfillment in connecting your initiatives directly to company-level metrics and business impact
A natural bridge-builder between technical and business stakeholders, understanding both engineering limitations and business needs
Highly disciplined and organized, taking complete ownership of project execution, maintaining impeccable documentation, and communicating proactively with all stakeholders
A strong cross-functional partner who thrives in evolving environments where you must work effectively through change
A superior communicator, with the ability to synthesize complex project updates into clear, high-level summaries for leadership
What You’ll Do:
Drive product excellence as a strategic partner to Product, Design, and Engineering, surfacing critical requirements and championing scalable, effective, and cost-effective solutions that support rapid growth
Serve as the voice of business impact throughout product development cycles, ensuring internal tooling addresses real pain points and delivers measurable value to end-users
Own the product request intake process end-to-end, establishing a rigorous prioritization framework that ensures resources flow to the highest-impact initiatives aligned with company strategy
Maximize ROI through focus on adoption, monitoring long-term usage patterns, diagnosing underperformance against benchmarks, and implementing targeted strategies to unlock full value of each launch
Establish the metrics that matter, defining success criteria and KPIs for every initiative and creating direct line-of-sight between project outcomes and core business objectives
Translate data into executive intelligence, producing comprehensive analyses of system performance, vendor effectiveness, and project impact that enable confident, data-driven decision-making at the leadership level
Total Cash Compensation Range: $93,500 - $174,000 (Base: $85,000 - $145,000 + 10% - 20% Bonus).
We are looking for a strategic leader to own our product operations strategy. This is a high-impact role where the scope will be tailored to the candidate. Depending on your experience and the final team design, this role can be structured as either a Program Manager (focusing on high-level cross-functional influence) or a People Manager (focusing on building and leading a specialized team).
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
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