Operations Program Manager, Robotics

Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Alignerr, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As an Operations Program Manager, Robotics at Labelbox, you’ll sit at the center of delivering high-quality training data that powers next-generation robotics and embodied AI systems. You’ll be responsible for ensuring customer commitments are met on time, at scale, and with world-class quality—across complex data workflows that include perception, autonomy, and multimodal robotics use cases. You’ll work cross-functionally with Customer Operations, Product Operations, Product Managers, Data Quality, and our global expert labeling community (Alignerr) to build, run, and continuously improve the operational engines behind some of the most advanced AI systems in the world. This role is highly hands-on and fast-moving. You’ll solve ambiguous problems, run pilots and experiments, identify bottlenecks, and design scrappy yet scalable solutions. If you thrive at the intersection of operations, analytics, and ownership, this role puts you at the heart of Labelbox’s daily execution. Your Impact Build, own, and operate critical workflows supporting robotics and autonomous systems data pipelines. Own day-to-day delivery of customer commitments, balancing speed, quality, and cost. Partner closely with Customer Ops and Product teams to translate customer requirements into executable operational plans. Identify operational bottlenecks and design creative solutions through pilots, tests, and process improvements. Create tight feedback loops between frontline operations, product, and customers to continuously improve outcomes. Monitor quality, throughput, and SLA performance across robotics-focused projects (e.g., perception, sensor fusion, autonomy data). Support scaling new customers, new data modalities, and novel robotics use cases. What You Bring 6+ years of experience in operations, program management, consulting, or a similar execution-heavy role. Able to work in-person 5-6 days a week. Strong English skills. Experience growing/scaling up teams from scratch. Strong analytical mindset with the ability to interpret data and make operational tradeoffs. Action-oriented and scrappy—comfortable operating in ambiguity and driving results end-to-end. Strong written and verbal communication skills in English. Ability to collaborate cross-functionally with technical and non-technical stakeholders. Empathetic operator who understands the needs of customers, internal teams, and external contributors. Bonus Points Undergraduate degree in an analytics-heavy field (Engineering, Economics, Operations, or similar); graduate degree a plus. Experience supporting robotics, autonomous systems, computer vision, or multimodal AI projects. Experience working with large-scale data operations or marketplace-based labor platforms. Familiarity with SQL, dashboards, or data analysis tools (or demonstrated analytical ability). Exposure to process design, experimentation, or continuous improvement frameworks. Robotics at Labelbox At Labelbox Robotics, you’ll sit at the center of delivering high-quality training data that powers next-generation robotics and embodied AI systems. Our team builds and runs the operational engines behind complex data workflows, including perception, sensor fusion, and autonomy use cases. We collaborate cross-functionally to ensure customer commitments are met on time and at scale while maintaining world-class quality. Our culture is hands-on and fast-moving, where we solve ambiguous problems and design scrappy yet scalable solutions to identify and remove bottlenecks. You’ll have the opportunity to directly impact how the world’s leading innovators build autonomous systems that can see, reason, and interact with the physical world. Life at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.