Data Analyst

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Lisbon or London About the Team The Data Intelligence & Analytics (DIA) team at Cloudflare has built a unified Data & ML platform to provide our internal Business Partners with actionable analytics, insights, and recommendations. Our goals are to: Democratize data & intelligence Support Cloudflare’s critical business needs Provide self-service data & AI applications to fuel business critical initiatives As a central data analytics team, we work across all business functions, offering broad exposure to Cloudflare's entire business. Role Summary We are looking for an experienced Data Analyst or Senior Data Analyst in London or Lisbon to scale our product analytics initiatives. You will be a trusted data advisor to our product organization, analyzing a wide array of datasets to inform product team data requests, ranging from reporting and ad-hoc analysis to strategic product roadmap-influencing projects. Success in this role relies on marrying a strong analytics background with product and business acumen to deliver highly strategic and compelling insights that accelerate growth and influence product decisions. This role requires a deep understanding of data infrastructure and a passion for operationalizing insights, not just generating them. Role Responsibilities Provide analytics support, product understanding, and a strategic perspective to our product partners Partner with data engineers, product managers, and stakeholders to enable data-driven answers to key business problems Take initiative to define, build, and maintain business metrics and reports Develop and automate data pipelines and reports to enable insights at scale Weave stories with data to help stakeholders understand analytical insights Role Requirements B.S. or M.S in Computer Science, Statistics, Mathematics, or other quantitative fields 4+ years of experience in a centralized data analytics team, ideally with close working partnerships with business stakeholders Expert-level proficiency in writing and optimizing complex SQL queries is mandatory, with a proven ability to performance-tune complex queries and manage analysis workflows against large, petabyte-scale datasets (Candidates will be assessed on advanced SQL skills including window functions, common table expressions (CTEs)) 4+ years experience using Tableau to build and communicate data stories to technical and non-technical stakeholders 2+ years experience working in a version control environment using platforms such as Gitlab or Github Experience with data ingestion and transformation frameworks (e.g., dbt, Fivetran, or custom/in-house developed platforms) Initiative, curiosity, and strong stakeholder engagement and empathy Experience translating business questions into analysis frameworks, converting results into business recommendations, and presenting those to stakeholders Nice-to-Have Skills Experience and/or a keen interest in internet security Proven analytics experience in a fast-growing technology, SaaS, or subscription-based business Experience with statistical analysis programming languages (Python, R etc.) What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.