Contractor Staffing Lead (Operations Program Manager)

Scale’s Robotics business is rapidly expanding, supporting customers building physical AI. This position will be a key contributor in working to source, train, maintain, and improve the performance of our contractor workforce. You will: Partner with cross-functional stakeholders to understand staffing and performance requirements for our Collector workforce. Support day-to-day operations by ensuring that staffing is properly allocated for business needs. Manage and control timecards to ensure proper payment for time worked. Build training and feedback modules to ensure continuous improvement Become a subject matter expert on all capabilities of the robotics platforms deployed in the factory. You have: Academic (Bachelors degree) or industry experience - data collection, staffing, independent contractor assignments, or human resources. 1-3 years of experience managing hourly staffing across multiple locations. Experience managing risk and operational safety. Strong project management and interpersonal skills, high attention to detail, and a strong sense of ownership. High level of comfort communicating effectively across internal and external organizations. Nice to have: Hands-on experience in Robotics, AI, and/or Computer Vision. Intellectual curiosity, empathy, and ability to operate with a high degree of autonomy. Experience building and/or maintaining lab networks and data pipelines. Experience running large-scale data collection and controlled experiments Experience in logistics. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $104,000—$130,000 USD PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.