Client Strategist

WHY MOONSHOT AI? Imagine websites that rebuild themselves on autopilot to sell more, convert better, and grow faster. At Moonshot AI, we’re making that happen — merging generative AI, large-scale data pipelines, and experimentation into a self-evolving web. We’re a well-funded, very early-stage startup with a massive vision. Joining now means you’re not just an employee — you’re helping set the technical and cultural DNA of the company. If you’ve ever wanted the autonomy of a founder with the backing of top-tier investors, this is it. THE ROLE We're seeking a data-driven Client Strategist to lead optimization efforts for our direct-to-consumer e-commerce clients. You'll own the strategy and execution of high-impact testing programs that drive measurable improvements in core busines KPIs, while ensuring strong client relationships and satisfaction. WHAT YOU'LL DO - Lead CRO strategy and execution for multiple DTC e-commerce accounts, from audits and roadmaps to A/B testing and reporting - Design and implement experimentation programs including A/B and multivariate testing, analyzing user behavior to identify optimization opportunities - Establish KPIs and create testing roadmaps for advertising (campaigns, landing pages) and websites (UX, checkout, conversion flows) - Serve as strategic partner to clients, providing expert guidance methodologies and communicating results clearly to stakeholders - Build and maintain a strong testing pipeline that continuously answers the needs of clients and their customers WHAT YOU'LL BRING - 2+ years experience as a client-facing strategic partner, or customer success manager. - Strong analytical skills with ability to identify friction points, translate data into actionable insights, and make sound recommendations - Knowledge of e-commerce best practices, consumer psychology, and UX/UI principles that drive conversions - Results-oriented problem-solver who thrives in fast-paced environments and isn't afraid to learn from failed tests - An interest in - and ability to - hustle in a fast-paced environment. Someone who makes and meets commitments. WHAT SUCCESS LOOKS LIKE - Effectively manage multiple DTC e-commerce accounts - Meet department KPIs including client growth, North Star Metrics, and satisfaction scores - Build client trust that drives renewals and cross-sell opportunities - Deliver measurable improvements in client conversion rates and revenue AT MOONSHOT, CULTURE ISN’T FLUFF — IT’S HOW WE WIN - Curiosity & Growth → We challenge assumptions, ask big questions, and push for mastery. - Low Ego → No ivory towers — everyone gets their hands dirty. - Ownership → You own outcomes, not just outputs. Shipping is step one; impact is the goal. - Trust → Radical transparency and accountability, even when it’s hard. - Agility → We move fast, test faster, and aren’t afraid to pivot. - This Is Your Company → Ideas fuel breakthroughs. We’re all builders here. - Enjoy the Ride → Startups are a rollercoaster — we create good vibes and celebrate wins together. WHAT WE OFFER - Competitive salary - Meaningful equity — real ownership in Moonshot AI’s success. - Full health coverage (medical, dental, vision) for you + your family. - Unlimited PTO — we trust you to take the time you need. - Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all. - Work directly with the founding team — your impact is immediate, visible, and career-defining. - Backed by top investors in NYC, SF, and TLV.