Job Description
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
Braze is looking for an exceptional Senior Commercial Counsel in our San Francisco office to join our dynamic and rapidly growing legal team, reporting to the Senior Director, Legal.
WHAT YOU'LL DO
Lead end-to-end drafting, review, and negotiation of complex commercial agreements, including MSAs, order forms, and DPAs with enterprise and mid-market customers
Partner closely with Revenue Recognition, Finance, and Deal Desk to ensure agreements comply with internal policies, ASC 606 principles, and public company controls; escalate and obtain approvals as needed
Contribute to developing and maintaining contract templates and playbooks, to increase velocity while managing risk
Advise on data privacy and security matters related to commercial transactions
Collaborate with Security and Product teams to address customer security questionnaires and align customer commitments with Braze’s controls (e.g., SOC 2, ISO 27001)
Create and deliver training for Sales and other stakeholders on contracting best practices, privacy/security commitments, and internal approval processes
Monitor legal and regulatory developments impacting commercial terms and data protection; update templates and guidance accordingly
Support occasional strategic projects (e.g., international expansion, new market entry) as needed
WHO YOU ARE
5–7 years of contract negotiation and/or commercial law experience required
Tech industry and/or in-house experience supporting Sales and GTM teams required; SaaS strongly preferred
Strong experience negotiating MSAs, DPAs, and enterprise customer agreements; comfort negotiating directly with sophisticated procurement counsel
Data privacy knowledge and experience preferred; familiarity with common security frameworks (e.g., SOC 2, ISO 27001) a plus
Excellent negotiation, drafting, and analytical skills with a pragmatic, business-oriented approach
Ability to manage high-volume, fast-paced workloads, prioritize effectively, and operate independently while being a collaborative team player
Sound judgment and strong communication skills; adept at translating complex legal concepts into clear, actionable guidance for non-lawyers
Experience with contract operations and tools preferred
Law degree and authorization to practice law in California required
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $174,200 and $204,900/year, with an expected On Target Earnings (OTE) between $193,500 and $227,700/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.