Associate QA Manager

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com. As an Associate QA Manager, you will serve as a hands-on leader within the QA team, balancing direct testing contributions with people management responsibilities. You will work closely with QA engineers on a day-to-day basis, actively participating in testing efforts while mentoring a team of four SDETs and collaborating with engineering, product, and design teams. You will help ensure our software meets both functional and performance standards and that releases are reliable and bug-free. This is an all-remote team and we’re looking for someone located in the US. We do not offer visa sponsorship at this time. RESPONSIBILITIES Lead, mentor, and grow a small team of QA engineers, providing hands-on guidance and technical coaching. Actively participate in testing activities alongside the team, including test case design, execution, and automation development. Contribute to the development, implementation, and maintenance of QA processes, best practices, and testing frameworks. Collaborate with cross-functional teams to define testing requirements and create comprehensive test plans. Perform and oversee both manual and automated testing efforts across multiple projects and platforms. Track quality metrics and KPIs; contribute to regular reporting on the QA health of projects. Advocate for quality throughout the software development lifecycle. Manage defect tracking and ensure timely resolution of issues. Provide guidance and direction to QA engineers on best practices, testing methodologies, and tooling selection to ensure consistency and efficiency across the team. Partner with DevOps to integrate QA into CI/CD pipelines. WHAT YOU BRING TO BITWARDEN 4+ years of experience in software quality assurance, with at least 1 year in a leadership, mentorship, or lead role. Hands-on experience with test automation tools and frameworks. Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or GitHub Actions. Experience working in a fast-paced, dynamic environment with multiple concurrent priorities. Proven ability to context switch effectively between feature teams and adapt quickly to changing project needs. Comfort balancing individual contributor work with management responsibilities. Collaborative and adaptable mindset. Openness and authenticity combined with excellent communication skills. Excitement and enthusiasm for open source and for better internet security. Excellent problem-solving skills. You might not know all the answers, but you know how to find and communicate the solution. WHAT TO EXPECT IN THE INTERVIEW PROCESS Meeting with our Recruiting Manager Interview with Director of QA Interview/s with team members Reference calls A FEW REASONS TO WORK WITH US Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations. Become an expert. You’ll get immersed in the prominent technology markets of security and open source software. We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world. Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development. In the United States, the starting base compensation range for this role is $110,000 - $140,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.