UX Specialist

About JazzX AI: Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise. JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done. We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that. JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option. We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries. This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place. Headquartered in Los Altos, CA. Backed by SAIGroup. About SAIGroup : SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one. Learn more about JazzX AI:Website: https://jazzx.aiLinkedIn: https://www.linkedin.com/company/jazzx-ai Learn more about SAIGroup:Website: https://saigroup.ai Role Overview As a UX Specialist on our Success team, you will play a critical role in shaping user-centric software solutions for our enterprise clients. This role requires a balance of strategic thinking, design execution, and client collaboration. You will work closely with internal product managers, engineers, and client stakeholders to translate complex requirements into intuitive, engaging, and accessible digital experiences that align with both user needs and business goals. This is a client-facing role where success hinges on understanding user behavior, solving usability challenges, and delivering elegant design systems for bespoke software products built on our platform. Responsibilities Research & Discovery Lead or support UX research through user interviews, usability testing, persona development, and journey mapping. Collaborate with clients to deeply understand their domain, business requirements, and end-user workflows. UX Design & Architecture Translate research insights into wireframes, user flows, and prototypes. Design low- and high-fidelity mockups using tools such as Figma or Adobe XD. Create and maintain design systems and style guides for consistent UX across client projects. Iteration & Collaboration Partner with cross-functional teams (engineering, product, client leads) to ensure feasibility and accuracy of design implementation. Iterate designs rapidly based on client feedback and usability results. Provide detailed UX documentation and specifications for development teams. Stakeholder Management Present design concepts and research findings to both internal and client teams. Advocate for UX best practices and educate stakeholders on user-centric design principles. Manage timelines and deliverables in fast-paced project environments. Requirements 3–6 years of experience as a UX Designer or UX Specialist in a B2B, SaaS, or digital services environment. Proven portfolio of client-facing project work showcasing design process and outcomes. Experience working in professional services, consulting, or client-facing product development is highly valued. Proficiency in UX tools like Figma, Adobe XD, Sketch, or Axure. Strong understanding of responsive design, accessibility standards (WCAG), and usability heuristics. Familiarity with agile development practices and collaborating with technical teams. Experience with low-code or platform-based design constraints. Excellent communication and presentation skills. Ability to explain UX rationale to both technical and non-technical stakeholders. Strong documentation and organizational skills. Preferred Qualifications Advanced degree: Masters education in UX/UI Design, Human-Computer Interaction, Graphic Design, or a related field. 3+ years of experience in UX design, preferably in an agency or professional services environment. Strong portfolio demonstrating user-centered design solutions across web and mobile platforms. Proficiency in modern design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, Axure). Attributes Empathy & Ownership: You listen carefully to user needs and take full ownership of delivering great experiences. Startup Mentality: You move fast, learn quickly, and are comfortable wearing many hats. Detail-Oriented: You care about the little things Mission-Driven: You want to solve important, high-impact problems that matter to real people. Team-Oriented: Low ego, collaborative, and excited to build alongside highly capable engineers, designers, and domain experts. Travel This position requires the ability to travel to client sites as needed for on-site deployments and collaboration. Travel is estimated at approximately 20–30% of the time (varying by project), and flexibility is expected to accommodate key client engagement activities. Why Join JazzX AI - What draws people to JazzX AI is the opportunity to build something truly foundational. We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era. JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments. If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.