Job Description
Pay Range: $86,600 - $108,300
Remote Eligible: Hybrid
We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.
General Purpose of the Position
Under general direction and considering computer equipment capacity and limitations, operating time and form of desired results, develops and modifies applications programs of a high degree of complexity and scope. Designs, codes, tests, debugs and documents those programs. May carry out or participate in problem analysis and system design preparatory to development of programs. May advise on operating problems of assigned programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES (includes the following). May perform other duties as requested or assigned.
Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections.
Work with other internal and external programmers to create and establish programs that will benefit CUOFCO.
Assist with maintaining and developing internal and external websites and HTML based applications.
Designs and develops computer programs that automate specific business processes.
Trains technical support staff to use programs.
Good organization skills and attention to detail.
Work directly with new technologies involving e-commerce to develop or optimize member services.
Must have a clear understanding of database management and how it is managed.
A clear knowledge of the CUOFCO network and how data is maintained.
Responsible for making sure all developed programs are appropriately backed up.
Must be willing to work non-typical work weeks and weekends.
Will professionally and positively work directly with third party vendors while representing the integrity and reputation of CUOFCO.
As needed, will assist answering Information Technology Help Desk calls for all areas of support.
Use judgment to prioritize and manage all projects as assigned and solicit direction as necessary.
Monitors performance of programs after implementation.
Provides excellent service by demonstrating courtesy and personal concern for members and co-workers needs and follows-up to ensure those needs are met.
Adhere to all Federal and State laws and regulations applicable to the credit union, including the Bank Secrecy Act and OFAC.
Responsible for compliance with the Fair and Accurate Credit Transaction Act (FACTA), the Bank Secrecy Act (BSA) and the Anti Money Laundering Act, including monitoring for such illegal activity as it applies to this position.
Requirements
EDUCATION AND EXPERIENCE
Bachelor’s degree (B.A.) from four-year college or university; 2 – 5 years related experience and/or training; or equivalent combination of education and experience. Experience in Power On Symform programming preferred. Experience in AIX, shell scripting, JavaScript, HTML, SQL, Power On, and Symform programming.
OTHER SKILLS AND ABILITIES
Position requires availability 24 hours per day, 7 days per week (cell phone) during predetermined support weeks. Proven analytical knowledge and ability to code and troubleshoot existing and new applications as they relate to the CUOFCO. Ability to adapt to new applications, job control, and software as it becomes available. Knowledge of basic credit union operations and principals. Ability to think and operate in terms of computer logic and patterns. Good organization skills and attention to detail. Ability to apply verbal and interpersonal skills that develop member confidence, respect and trust in the Credit Union of Colorado and develop cooperative relationships with all levels of people throughout the organization, vendors and members.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is typically required to sit for long periods. The employee continually is required to talk or hear. The employee is occasionally required to stand, walk, stoop and reach with hands and arms. The employee will occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Core Competencies
MEMBER FOCUSED
Creates trust by building relationships and actively discovers the right solutions for Members and peers; understands that the credit union exists as a result of Member trust and loyalty in the organization and employees; is passionate and dedicated to meeting the expectations and requirements of internal and external Members.
COOPERATION AND TEAMWORK
Relates well to all kinds of people; builds appropriate rapport; works harmoniously with others; uses and understands diplomacy and tact; encourages collaboration; seeks opinions; is candid with peers; values working relationships. Readily puts in extra effort to accomplish important tasks.
DECISION QUALITY
Understands the member’s best interest is first; demonstrates decisions which are based on creating the best possible outcome for the member; makes decisions based on a mixture of analysis, wisdom, experience, and judgment; most recommendations and decisions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
PROBLEM SOLVING
Uses rigorous logic and methods to solve difficult problems creating effective solutions; is resilient and will own the solution and the problem; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
ACTION ORIENTED
Pushes self and others to achieve the best possible results for the Member, organization and employees; proactively seeks out opportunities; raises hand, rather than waits to be asked; not fearful of acting with a minimum of planning; understands that it’s OK to make a mistake (fail forward).
ADAPTABLE
Learns on the fly; is a relentless, versatile and an active learner; open to change; can learn new skills and knowledge; analyzes both successes and failures for opportunities to improve; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weaknesses and limits.
INNOVATION
A cultural mindset that supports new ideas, fosters experimentation and drives continuous improvement to deliver member value.
Combines and brings forward ideas in unique ways to make connections between disparate ideas; willingness to explore different lines of thought and suggestions and try new ideas through experimentation, views situations from multiple perspectives; brainstorms multiple approaches/solutions to benefit members.
We are an Equal Opportunity Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin.
Credit Union of Colorado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Please note applicants can redact any information that identifies their age, birth date, or dates of schooling on either their resume or any additional materials provided.