Product Designer

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGo’s Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at our Manhattan office to support collaborative team dynamics and innovative problem-solving Responsibilities You will lead digital product design projects from research to conception to launch Participate in all aspects of the design process (research, ideation, design, and user testing) Convey user needs through personas, journey maps, user flows, wireframes, and prototypes Organize and lead workshops, design reviews, user interviews, and internal lessons Collaborate with multidisciplinary teams and advocate for design excellence Maintain and evolve toolkits, design systems, and brand collateral Contribute to the overall growth, productivity, and culture of the BitGo design team Qualifications 3+ years of experience designing web-based and mobile software Deep understanding of the product design process, design thinking, design tools, and methodologies Ability to build user empathy and translate business understanding into beautiful, intuitive designs Humble yet able to defend design decisions using data, a solid design philosophy, and creative process A knack for visualizing complex data or user processes through diagrams and elegant interfaces Strong command of layout, iconography, typography, and information architecture A passion for exploring new design methods, processes, tools, and emerging technologies Portfolio showcasing case studies and process behind your design solutions Nice to have: Experience working in and passion for digital assets and Web3 technologies Participate in the greater design community through speaking, writing, hosting events, and showcasing work Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc. Experience building UI libraries and managing design systems Not all applicants will have skills that match a job description 100%. BitGo values diverse experiences in all industries. We are consistently looking for people with different perspectives. Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets. Here are some of the benefits* of working at BitGo: Competitive base salary, bonus and stock options 100% company paid health insurance for employee, partner and dependents Up to 4% 401k company match Paid parental leave, Paid vacation Free commuter/parking pass; 5 min from Caltrain Free custom lunches, dinners and snacks Computer equipment and workplace furniture to suit your needs Great colleagues and inspiring startup environment *Benefits may vary based on location Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.