Senior VIP Sales Operations Associate

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Senior Associate, Sales Operations - Process & Enablement, you’ll play a critical role in scaling how our VIP Sales Team operates. You’ll sit at the intersection of sales execution, enablement, and compliance, building clear, repeatable processes that help the organization move faster and operate with confidence. In this high-ownership role, you’ll partner cross-functionally with Sales, Compliance, Legal, Marketing, Responsible Gaming, and Analytics to drive operational excellence and measurable performance gains. You’ll help strengthen the operational and enablement foundation that supports productivity, consistency, and revenue growth. What you’ll do Own and continuously evolve key Sales programs, ensuring they remain accurate, scalable, compliant, and tightly aligned with revenue-driving business objectives. Partner with Sales Leadership to define program scope and deliver targeted enablement initiatives, while collaborating with Operations to resolve process-related cases and uphold regulatory and business requirements. Identify friction points across Sales workflows and proactively implement improvements that increase productivity, reduce risk, and accelerate revenue growth. Design and deliver high-impact enablement programs, including structured training, documentation, and scalable resources that reinforce consistent, revenue-driving behaviors. Design, document, and continuously improve Standard Operating Procedures that drive clarity, consistency, and adoption across the Sales Team. Lead cross-functional initiatives that align Sales Operations with broader organizational priorities and enhance overall commercial performance. Build and maintain organized, accessible documentation repositories that enable long-term scalability, operational consistency, and knowledge sharing. Drive change management efforts by clearly communicating updates, documenting process enhancements, and ensuring strong adoption across the Sales Team. What you’ll bring A minimum of 2 years of experience in Sales and Sales Enablement within a fast-paced or high-growth environment, supporting revenue-generating teams through process development, program ownership, and enablement execution. Adaptability and resilience, with the ability to quickly adjust to shifting priorities, navigate ambiguity, and deliver results in an evolving environment. Demonstrated strength in documentation, process design, and operational execution, with exceptional organizational skills and attention to detail. Strong written and verbal communication skills, with the ability to translate complex processes into clear, actionable guidance and influence cross-functional stakeholders without direct authority. Familiarity with CRM platforms, sales productivity tools, and knowledge management systems; experience working in a regulated or compliance-focused environment is strongly preferred. #LI-MZ1 Join Our Team We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 70,500.00 USD - 88,100.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.