Job Description
ABOUT WATERSHED
Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.
We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us!
THE ROLE
We’re looking for an analytically minded, detail-oriented manager to help manage and scale our Data Specialist team in Mexico City. You will be a founding leader in our Mexico City office – laying the foundations for our services teams in the region.
The Data Specialist team works directly with our customers to help them ingest their data into Watershed. The team reviews raw data sent by our customers, asks them for clarifications, transforms the data to fit Watershed templates, documents the transformations, and uploads it to the platform. The team prides itself on delivering high-quality professional services and producing error-free work. As their manager, you will uphold professional service and quality standards, drive standardization, and coach the team for growth.
This is an opportunity to level-up an already high-performing team at a growth-stage startup that works with the world’s top companies to accelerate their sustainability programs.
You will:
- Be a founding leader in our Mexico City office. You will exemplify our operating principles, set the standard for high-quality services delivery, and build cultural norms
- Manage and mentor a professional services team consisting of 9 client-facing Data Specialists
- Own team execution and throughput: plan and prioritize work, allocate resources across customer projects, and remove blockers to deliver on time with high quality
- Establish and enforce operational standards: define playbooks, templates, and reviews that improve accuracy, consistency, and audit readiness
- Partner cross-functionally to surface insights, influence roadmap, and drive process improvements
- Monitor team metrics and run initiatives to keep raising our performance
You might be a fit if you:
- Have 3+ years experience managing professional services teams, typically in a consulting environment or within B2B SaaS.
- Have 4+ years of experience working as a consultant, data analyst, business analyst, or similar role.
- Are energized by coaching, hiring, and developing high-performing teams.
- Are confident setting a high quality bar and giving direct, constructive feedback.
- Proficient Excel, SQL, or Python skills with good judgement on data manipulation practices.
- Are excited to interface with customers; you have high customer empathy and can communicate clearly with non-technical audiences.
- Are a low-ego team player with a strong sense of ownership and a bias for action to achieve team goals.
- Excellent written and verbal communication skills in English.
Must be willing to work from an office 4 days per week (except for remote roles)
Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.
What’s the interview process like?
It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process.
What if I need accommodations for my interview?
At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.