Sr. Product Manager, Cross Product Services

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity To achieve our next level of impact, we’re hiring a Senior Product Manager to lead product development for our Cross Product Services team. This role will shape the critical services that power our multi-product experiences, including our account, product, and user provisioning as well as team management. This is a highly collaborative, strategic role that leverages technical platform depth to impact customer experiences across Superhuman products. You’ll work closely with Design, Engineering and Go-to-Market teams to build flexible and systems across that power our product portfolio. In This Role, You Will: Define and drive the product strategy and roadmap for Superhuman’s foundational cross-product services that power accounts & user provisioning. Own the vision, design, and evolution of shared systems that manage free and paid accounts, team structures, and user & product provisioning, ensuring reliability, scalability, and extensibility as Superhuman’s portfolio grows. Collaborate deeply with product, engineering, and business partners to scale these systems, enable new business models, and support seamless integration of future products and acquisitions. Transform ambiguity into alignment: identify core shared services needs, shape technical direction with engineering, and drive cross-company adoption of scalable, future-proof services. Qualifications Has at least 5 years of experience with Product Management building shared services, platform services and APIs. Experience building for enterprise environments and supporting complex requirements like hub and spoke, multiple products and bundles, sophisticated group and team management. Can drive learning, execution, and impact in a product area with ambiguity. Strong communication and collaboration skills; you can align stakeholders across Product teams, Engineering and GTM functions. Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. Compensation and Benefits Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) Disability and life insurance options 401(k) and RRSP matching Paid parental leave 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. United States: Zone 1: $206,000 – $284,000/year (USD) We encourage you to apply At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada). #LI-Hybrid