Compliance & Quality Control Officer

About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Job Summary We are seeking a Compliance & Quality Control Officer with strong experience in the pharmaceutical industry to ensure our operations meet all regulatory and quality standards. This role oversees compliance for 305a mailorder pharmacy, receiving 305b outsourcing medication, retail pharmacy medications, and controlled substances (Schedules III & IV). In addition, the Compliance Officer will lead the Quality Control Department, supervising a team of at least four staff members to maintain the highest standards of accuracy, safety, and compliance. Key Responsibilities Compliance Oversight Ensure compliance with 503a mail-order, 503b outsourcing facilities, and retail pharmacy regulations. Maintain 50-state licensure and handle renewals, audits, and regulatory filings. Ensure strict adherence to DEA regulations for Schedule III & IV controlled substances. Oversee OSHA compliance for warehouse operations, including forklift use and high-level storage safety. Quality Control Leadership Lead and manage the Quality Control Department, supervising a team of at least four. Set quality benchmarks and ensure products meet safety, accuracy, and regulatory requirements. Provide training, guidance, and performance evaluations to QC staff. Coordinate with pharmacy, warehouse, and operations teams to resolve quality or compliance issues. Risk Management & Reporting Conduct internal audits and prepare for external inspections. Investigate incidents, document findings, and implement corrective actions. Utilize advanced software and tracking tools for compliance and quality reporting. Qualifications Minimum 3–5 years of compliance and quality control experience in the pharmaceutical industry. Demonstrated ability to lead, supervise, and develop a team. Strong computer and reporting system skills. Bilingual (Spanish & English) – required. Strong knowledge of DEA controlled substance rules (Schedules III & IV) and OSHA warehouse standards. Excellent organizational, communication, and problem-solving skills. Ability to work a flexible schedule as compliance needs require. What We Offer Competitive salary. Bonus program based on productivity and efficiency. Opportunities for growth in a rapidly expanding telepharmacy practice. Collaborative and innovative work environment focused on patient safety and compliance Work Schedule Standard: Monday to Friday, 8:00 a.m. – 4:30 p.m. Must be flexible to adapt to inspections, audits, or urgent compliance/quality needs. This is a full-time position, working 44 hours per week, Monday through Friday This is a 100% onsite role; remote or hybrid work is not available Compensation is dependent on applicable experience and competencies Pay Range $55,000—$75,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.