Community Manager

🚀 About Us We’re Bolt.new by StackBlitz! We’re the team that brought you WebContainers, the first-of-its-kind technology that made it possible to run Node.js right inside your browser. That breakthrough kicked off our journey in 2019, and it’s what powers the blazing-fast online IDE used by over 1 million developers every month. But we didn’t stop there. We doubled down on everything we learned and built Bolt.new — the fastest way to go from idea to production without writing traditional code. It’s a next-gen, AI-powered app builder that helps you create, edit, and deploy full-stack web and mobile apps instantly, right in your browser. No installs. No setup. Just smart automation and instant dev environments that let you move at the speed of thought. We’re a fully remote team, globally distributed, deeply collaborative, and seriously passionate about building the future of software development. This is your chance to join a small team with a big vision. If you love shipping fast, solving real problems, and pushing the boundaries of what’s possible, we’d love to meet you. ✨ About This Opportunity We're looking for a Community Manager to own and grow both our B2B and B2C communities. You'll set the standard for how we run community at Bolt, from how it's structured to the quality of conversations, content, and value users get from it. This role sits at the intersection of community, product, and education. You'll be in the community daily: responding, moderating, shaping conversations, and pulling out the insights that matter. You'll turn that into clear signals for the business, while making sure our community efforts directly drive engagement, retention, and long-term customer value. You'll have a direct line of influence on product direction and user experience through what you're seeing and hearing on the ground. A major part of this role is building and running our community ambassador program. You'll identify high-value contributors, recruit and nurture them, set the bar for what great contribution looks like, and create the structures that turn engaged users into genuine advocates. This program will be one of your most visible outputs and a key driver of community quality at scale. You'll also shape how community shows up inside the product itself, sourcing and curating the build artifacts, templates, and recipes that help users start faster and ship with confidence. This is a high-ownership, hands-on role. You'll build the strategy and execute it: writing the posts, running the programs, helping moderate the channels, and doing the unglamorous work necessary to scale the community. If you're looking for a role where you set direction and hand off execution, this isn't it. 🛠️ How You'll Contribute Design, launch, and run the community ambassador program end-to-end: recruiting contributors, setting expectations, recognizing meaningful participation, and keeping quality high Spot power users early, build direct relationships with them, and create clear pathways from engaged user to ambassador and advocate Set and maintain the standard for what "great contribution" looks like across the community Curate and grow a library of high-quality community build artifacts: starter apps, prompt packs, templates, etc.. Maintain the quality bar and make sure the best stuff is easy to find. Build and nurture a creator loop where community members are incentivized to build reusable assets others can learn from, remix, and ship with Own the community ecosystem end-to-end. Structure it, help moderate it, set the tone, and maintain the quality bar day to day Build and evolve channel architecture to support different user segments and use cases, and actively manage those spaces, not just design them Run targeted engagement programs and playbooks that drive real participation Be in the weeds on product feedback: triaging bugs, feature requests, and friction points with strong signal-to-noise judgment and clear context before surfacing to Product and Engineering Represent the voice of the community in cross-functional conversations with Product, Engineering, and CX, and follow through to make sure it lands Partner with CX Engineering to close the loop so users see their feedback reflected in product improvements Identify what users are struggling with and define community-driven education priorities based on those real patterns Work with CX Enablement to turn those needs into scalable programs, content, and resources Curate and adapt content across skill levels and use cases: writing, editing, and reworking material to make sure it's actually useful Track community health and engagement metrics, and use that data to make decisions, not just report on it Build the systems, playbooks, and processes that let all of this scale as the product and user base grow 💡 Qualifications Proven track record in building, scaling, and nurturing both B2B and B2C online communities. You haven't just managed communities, you've made them thrive Direct experience designing and running a community ambassador or advocacy program, including recruitment, onboarding, recognition, and quality management Experience managing large communities at scale (10K+ members), including hands-on work with bots, roles, moderation systems, and channel architecture Experience with artifact, template, or marketplace ecosystems. You understand what it takes to build and maintain a library of community-created assets, not just conversations. Experience designing and running community engagement and education programs (workshops, events, self-serve learning) that drive real user value and retention Strong product instinct and genuine enthusiasm for AI, web development, and the builder ecosystem. You understand how tools like Bolt.new fit into real workflows Excellent written communication. You can adapt tone across audiences while keeping a clear, consistent voice Strong editorial judgment. You prioritise signal over noise and focus on creating real value, not engagement for its own sake. Data-literate. Comfortable defining, tracking, and interpreting community and engagement metrics to guide decisions High ownership and self-direction. You take initiative, move with urgency, and hold a high bar for quality without waiting for permission Experience working in high-growth or early-stage environments where structure is still being built and priorities shift fast Strong organisational and project management skills. You’re able to balance the day-to-day tasks with longer-term strategic work Strong verbal and written English communication skills are required, as this role involves frequent collaboration with team members, stakeholders, and customers where English is the primary working language. 🎯 Bonus Points Background in Product, Design, or Engineering. You can go deeper than surface-level conversations and credibly engage with builders Strong familiarity with the AI coding tools ecosystem and emerging workflows Experience building or managing a creator program or a marketplace (incentive design, creator onboarding, supply-side growth) 📌 A Few Notes You do not need a college degree to apply You do not need to be located in the U.S. — we’re remote-friendly You do not need to meet every qualification listed above