Travel & Expense Program Manager

Join Vonage and help us innovate cloud communications for businesses worldwide! Position Overview The Corporate Travel & Expense (T&E) Program Manager is responsible for managing and evolving Vonage’s global T&E programs. This role is responsible for ensuring efficient operations, strong internal controls, and a high-quality employee experience, while supporting ongoing program enhancements and global scalability and sustainability objectives Key Responsibilities Program Management: Day-to-day oversight of the global T&E program, including policy governance, tools administration, and process improvement initiatives Expense Operations: Monitor expense audit activity, manage exception queues, and ensure timely payment and clearances Corporate Card Program: Serve as program administrator, overseeing card issuance, account maintenance, and issue resolution; serve as liaison between cardholders and the issuing bank Purchasing Card (P-Card) Program: Oversee the departmental p-card program, ensure proper usage, controls, and compliance. Vendor & Platform Management: Act as system administrator and primary point of contact for relationships with travel management company, expense platform, and compliance tools Policy & Compliance: Maintain and update T&E policies, including periodic reviews, communication of changes and training Reporting & Analytics: Build and deliver regular reporting on travel spend, policy adherence, and program KPIs to finance leadership and key stakeholders System & Process Improvement: Drive process improvement initiatives to streamline processes, improve efficiency, improve user experience, and compliance across T&E workflows Qualifications Bachelor’s degree Experience in corporate travel management, procurement, or strategic sourcing preferred. Understanding of global travel operations, supplier negotiations, and contract management. Experience managing travel platforms and relationships with vendors. Advanced analytical and financial management skills. Excellent communication, stakeholder management, and leadership abilities. Proficiency in travel and expense systems (e.g., SAP Concur, FCM, Oversight, or similar platforms). Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-JS3 There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.