Senior Analyst, Commercial Operations LATAM (Contractor)

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Position Summary: ultradedicated – Your biggest challenges yield rare possibilities The role supports the LATAM Commercial Analytics team through data management, reporting, dashboard maintenance, and content organization, contributing to data-driven decision-making across the region. By transforming market and commercial data into actionable business insights, this role is also responsible for developing tools and sales force effectiveness analysis that support the commercial & medical teams in executing, tracking, and optimizing tactical initiatives. In addition, Sr Analyst, Commercial Operations – LATAM serves as the focal point for the Veeva CRM system, ensuring data quality, system usability, training and alignment across all countries. This position provides exposure to the pharmaceutical industry, analytics tools, CRM systems, and cross-functional collaboration across the LATAM region. The role also plays a key support function to the Sr. Specialist, Commercial Operations LATAM in building, structuring, and continuously improving reports and presentations, offering strong hands-on learning opportunities while contributing to strategic regional initiatives. Work Model: Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite. Responsibilities: Work in partnership with LATAM commercial, medical and marketing teams to understand needs and translate into analytical reports/dashboards. Develop, update and maintain automated reports/dashboards (PowerBI/Excel) to monitor business performance and improve effectiveness Support the preparation of reports, KPIs, and presentations for LATAM monthly/quarterly business meetings. Assist in collecting, cleaning, and organizing data from CRM, sales, and other internal sources and transform them into strategic business reports/dashboards Support cross-functional data requests from LATAM & country Marketing, Commercial, Medical, Finance, and Supply Chain teams. Point of contact for field teams regarding business performance and Veeva CRM questions. Ensure Veeva CRM is consistently used across field teams in the region Conduct Veeva CRM training session to accelerate end user adoption in LATAM Maintain Veeva CRM data accuracy by performing basic validations and updates. Lead Veeva CRM data update as well as system improvements requests Support the documentation of analytics processes and improvements. Assist contract uploading and approval process. Support PO, invoicing and account payable tracking. Requirements: 3+ Years of experience working with Business Analytics, Market Intelligence, Sales force effectiveness, preferably in a pharmaceutical company Bachelor’s degree in business, Engineering, Economics, Marketing, Data Science, or a related field. Solid knowledge of Excel (formulas, charts, pivot tables) and Power BI is mandatory Proved experience with CRM systems (Veeva/Salesforce). Good organization skills and attention to detail. Strong communication skills and willingness to work collaboratively. Advanced English & Intermediate Spanish is required #LI-CK1 #LI-Hybrid Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com. See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.