Junior Order to Cash Analyst

About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The role The Junior Order to Cash Analyst role will ensure timely management of requests and queries. This role will also ensure that all customer creation and amendments, and adjustments are processed accurately within allowed turn-around. Key responsibilities Support internal and external customers by providing quick and accurate resolution. Perform complete set up or amendment of customer details which will be reflected on invoices as requested by the business. Process billing interface from various source systems and manual invoice requests. Process payment allocations from various payment gateways Perform balance sheet and supplier account reconciliations Extract audit trail reports across all systems and verify against customer accounts created or amended in Oracle. Process adjustments and urgent requests accurately and on a timely basis. Create an environment of continuous improvement with documented standard procedures. Perform Incident Management through Root Cause Analysis, Corrective Actions and Preventive action planning as needed Perform and participate in tasks and special projects that may be assigned from time to time and whenever needed. Required skills and experience Candidates must possess at least a Bachelor's/College Degree in Accountancy or Finance and/or equivalent courses. Certification of Public Accountancy is preferred, but not required. Open for Fresh Graduates or at least one year of experience in accounts receivables, order-to-cash and maintaining general ledger, preferably from global shared services environments and/or multinational companies. Preferably with Oracle System, Adbook and/or Salesforce, Archimedes, CRM background but not required. Core Competencies Attention to Detail – Ability to notice both minute and pertinent details of transactions, situations and documents; thorough and conscientious when performing work. Communication Skills – Ability to convey clear and convincing oral and written communication to individuals or groups effectively taking into account the audience and nature of the information. Customer Service – Ability to work with internal customers, assess needs, provide information or assistance, resolve concerns, or satisfy their expectations; committed to providing quality products and services. Problem Solving – Ability to identify problems; determine accuracy and relevance of information; use sound judgement to generate and evaluate alternatives and make recommendations. Collaboration with Peers – Coordinates with teams across department, organisation, and global boundaries; Builds and maintains a broad network of relationships with the aim of promoting and developing the organisation What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.