Senior Business Value Consultant, Value Realization

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and a whole lot of creativity. This work takes grit, because we move fast, without ever sacrificing craft or quality. Our mission is to bring development superpowers to everyone. From entrepreneurs launching their first idea to global enterprises scaling their digital presence, we empower teams to design, launch, and optimize for the web without barriers. We believe the future of the web, and work, is more open, more creative, and more equitable. And we’re here to build it together. We’re looking for a Senior Business Value Consultant, Value Realization to serve as a strategic partner across our revenue organization, helping expand and scale our Value Consulting program while contributing to its next phase of evolution. In this role, you will take meaningful ownership in advancing our frameworks, tools, and operating models, helping shape how Webflow communicates and quantifies business value for customers. You'll own value realization planning through the full customer lifecycle, from success planning at onboarding through strategic renewals and expansion opportunities, ensuring customers realize measurable value from Webflow while contributing directly to NDR and revenue growth. You’ll have significant autonomy in how you approach this work, while aligning closely to the broader program strategy and direction. This position is ideal for someone who thrives in a high trust, collaborative environment: someone who enjoys meaningful ownership, brings fresh ideas forward, and contributes to a growing program at an accelerating company. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. United States (all figures cited below in USD and pertain to workers in the United States) Zone A: $178,500 - $210,000 Zone B: $166,500 - $196,000 Zone C: $156,500 - $184,000 Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada) $174,500 - $205,000 For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for a new position Reporting to the Director, Solutions Engineering As a Senior Business Value Consultant, you’ll … Lead value realization planning for strategic and enterprise accounts, tracking outcomes against existing business value assessments and establishing the value baseline and measurement framework for tracking outcomes. Build and maintain scaled AI value realization capabilities that enable our Customer Success team to have value conversations with their named accounts at the pace our customer base demands, including an AI-powered value realization tool and the enablement programs and frameworks that translate platform outcomes into CSM-ready conversations. Engage directly with strategic accounts to lead value realization conversations, helping customers articulate the business outcomes they have achieved on Webflow, identify the opportunities still ahead, and build the business case for going deeper on the platform alongside Customer Success and Sales. Partner with CSMs, CX Programs, Solutions Architects, and Forward Deployed Engineers to connect customer business goals to the Webflow capabilities most likely to drive measurable outcomes, with a specific focus on Webflow’s native AI features and agentic capabilities that accelerate time to value. Own the design, build, and ongoing maintenance of a customer outcome database that connects platform adoption signals to measurable business outcomes, serving as a shared asset across post-sale, product, and revenue teams. Lead integration efforts across the post-sale value ecosystem, mapping how AI value realization tooling, executive business reviews, and other post-sale capabilities connect to one another and to the broader customer journey. About you: Requirements: 3+ years in value consulting, customer success, management consulting, sales strategy, or a related role. Experience in SaaS, technology, or digital transformation is preferred. BS / BA college degree or relevant experience You’ll thrive as a Senior Business Value Consultant if you: Think in outcomes, not features. You translate complex platform capabilities into clear business value narratives that resonate with executives and operational leaders alike. Build with scale in mind. You approach tooling and enablement as a systems problem, designing capabilities that multiply the impact of the teams around you. Are a self-starter who thrives in ambiguity. You operate effectively in undefined spaces, bring structure to problems that do not yet have it, and balance that rigor with the flexibility a fast-moving environment demands. Engage at every altitude. You are equally comfortable in a working session with a CSM and in the room with a C-suite executive, adapting how you communicate without ever losing the thread of the business case. Lead with data. You build rigorous value frameworks, know how to model outcomes, and hold your ground when an executive challenges your numbers. Collaborate naturally. You work fluidly across Customer Success, Sales, Solutions Architecture, Forward Deployed Engineering, and CX Programs without needing formal authority to drive outcomes. Stay curious and open to growth. You demonstrate a proactive embrace of AI, and actively build and apply fluency to emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. Our Core Behaviors: Build lasting customer trust. We build trust by taking action that puts customer trust first. Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. Reinvent ourselves. We don't just improve what exists, we imagine what's possible. Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar. Benefits Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. Wellness for the whole you. Access to mental health resources, therapy and coaching. Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program. Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment. Remote, together At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. Stay connected Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. Please note: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.