Channel Development Manager

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.   Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.   We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Replicant is hiring a Channel Development Manager to own and grow our distributor and advisor relationships. This is a builder role. You'll work closely with the Channel Leader to drive advisor engagement, sourced pipeline, and revenue through our distributor relationships. You'll be at the center of our distributor partnerships, co-selling motion, and channel growth strategy, helping establish Replicant as a trusted partner within the advisor community. What You'll Do - Own and deepen relationships with our core distributors (Avant, Telarus, Intelisys) and key institutional practices. - Build advisor mindshare through consistent enablement, co-selling, and a strong presence at events. - Partner directly with advisors on active opportunities, providing the business and technical context they need to position Replicant effectively with customers. - Drive sourced pipeline from first conversation through closed business, partnering closely with Account Executives throughout the sales cycle. - Develop and execute strategies to increase advisor engagement, referrals, and pipeline generation. - Help shape the channel program as we scale, contributing to the playbooks, positioning, and processes that make partners successful. What We're Looking For - 4+ years of experience in channel sales, partner sales, or business development. - Hands-on experience working with distributors, advisors, agents, or channel partners. - A proven track record of sourcing pipeline and driving revenue through partner ecosystems. - Strong relationship-building and communication skills with the ability to influence internal and external stakeholders. - Ability to operate independently in a fast-paced, high-growth environment. - Existing relationships within the distributor and advisor ecosystem are strongly preferred. - Willingness to travel for distributor events, advisor meetings, customer engagements, and industry conferences. Success in This Role - Generate and influence meaningful pipeline and revenue through distributor and advisor relationships. - Increase advisor engagement and activation across strategic distributor partners. - Create repeatable co-selling motions that consistently produce qualified opportunities. - Expand Replicant's visibility and mindshare within the advisor ecosystem. - Establish trusted relationships that lead advisors to proactively bring Replicant into customer conversations. For all full-time employees, we offer: 🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them 📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar 🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being 💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build 📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai hr@replicant.ai and we’ll work to meet your needs.