Senior Delivery Manager

About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. About the Role The Senior Delivery Manager owns program-level delivery execution for complex, enterprise client engagements composed of multiple interrelated projects. The role is accountable for establishing and maintaining a cohesive program delivery plan, aligning scope, sequencing, dependencies, and cost considerations across delivery streams to ensure contractual commitments and client value realization are achieved. At this level, the Senior Delivery Manager owns the full program lifecycle and typically has 5–8 years of delivery or project management experience. The role is accountable for program delivery outcomes, commercial trade-off decisions within contractual boundaries, and cross-project risk and dependency management. The Senior Delivery Manager applies sound commercial judgment to balance scope, cost, effort, and timelines while protecting delivery integrity. The role also exercises functional leadership within the delivery program, providing guidance, coaching, and quality oversight to junior Delivery Managers contributing to the program. While not a people manager, the Senior Delivery Manager supports capability development, reinforces delivery standards, and represents Behavox’s mission, marketplace, and technologies with authority in high-impact delivery situations. This is a hybrid position based out of our Milan office. What You'll Bring Program delivery governance frameworks: Deep knowledge of program-level delivery structures, controls, and execution patterns required to govern multiple concurrent projects under a unified delivery model. Cloud-native program architecture context: Strong understanding of cloud-native architectures and delivery implications used to guide program sequencing and manage technical dependencies. Enterprise data integration models: Advanced knowledge of network connectivity approaches such as SMTP and SFTP and their impact on program design, delivery risk, and sequencing decisions. Program delivery economics and commercial trade-offs: Knowledge of cost drivers, effort distribution, and time-to-value considerations applied across programs to support informed scope, sequencing, and resourcing decisions. Organizational mission and solution alignment: Strong understanding of Behavox’s mission, marketplace positioning, and technologies, applied to align program delivery execution with business intent. What You'll Do Program-level delivery ownership: Owns end-to-end delivery outcomes across a defined program, including delivery model definition, sequencing, and coordination of constituent projects. Commercial trade-off decision execution: Applies commercial judgment to make program-level decisions on scope, cost, effort, and timelines within contractual boundaries to protect delivery outcomes. Cross-project risk and dependency resolution: Proactively identifies, mitigates, and resolves risks, issues, and dependencies that span multiple projects with minimal escalation. Functional delivery leadership and coaching: Provides day-to-day guidance, coaching, and quality oversight to junior Delivery Managers contributing to the program, reinforcing delivery standards and best practices without direct people management responsibility. Program scope governance and change leadership: Owns program-level scope governance and leads formal change processes to maintain delivery integrity while accommodating justified change. What We Offer The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families Modern, comfortable office in Milan, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration, while remaining flexible to accommodate occasional personal circumstances that may require working from home A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance About Our Process Our selection process is designed to rigorously assess a candidate’s depth of technical knowledge, problem-solving ability, and alignment with Behavox’s mission and core values. As part of the process, candidates will first participate in a series of interviews focused on evaluating their expertise. Candidates who successfully progress through these interviews will then be invited to complete a live exercise. The purpose of this live technical assessment is to validate the candidate’s stated competencies and assess their ability to solve complex problems with speed and accuracy. Note that whenever possible, we aim to conduct interviews in person at our offices. We recognise and respect the time candidates invest in this process. In return, Behavox commits significant time and resources to ensure that those who join us have the capability, judgment, and alignment required to operate at the speed and level of complexity our work demands. We value efficiency and clarity on both sides; if at any point we determine that a candidate is not a fit, we reserve the right to immediately conclude the interview or the technical assessment. Please note the following: A core objective of the process is to objectively assess individual knowledge and competencies. The use of AI tools or external assistance during live interviews or technical exercises is strictly prohibited (unless explicitly instructed otherwise) and will result in immediate disqualification. Interviews and technical sessions may be recorded for internal review to support fairness, consistency, and collaborative decision-making within the hiring team.