Senior Manager, Sales Account Management (Specialty Chemicals)

Job Title: Senior Manager, Sales Account Management (Specialty Chemicals) Job Description: The Role Across industries, specialty chemicals are driving advances in performance, purity, and efficiency. Entegris is leading this shift, expanding rapidly into high‑growth Specialty chemicals markets—including Life Sciences, Advanced Catalysts, and Semiconductor applications—to support the world’s most innovative manufacturers. To accelerate this momentum, we are seeking a Senior Manager, Sales Account Management to join an empowered, growth‑focused team driving customer success and market expansion. This position may be based in Ambler or potentially remote within the Central or East Coast regions of the United States. The new leader will play a key role in advancing a high‑growth business within Entegris. As the primary point of engagement for Specialty Chemicals across non‑semiconductor markets, this role focuses on developing and expanding long‑term customer relationships, enabling Entegris to achieve revenue, profitability, and market‑share goals in targeted specialty chemical segments. This position will be based remotely on the East Coast- ideally in Pennsylvania or Massachusetts. The Role: Across industries, specialty chemicals are driving advances in performance, purity, and efficiency. Entegris is leading this shift, expanding rapidly into high-growth Specialty chemicals markets—including Life Sciences, Advanced Catalysts, and Semiconductor applications—to support the world’s most innovative manufacturers. To accelerate this momentum, we are seeking a Senior Account Manager to join an empowered, growth-focused team driving customer success and market expansion. This position may be based in Ambler or potentially remote within the Central or East Coast regions of the United States. The Senior Account Manager will play a key role in advancing a high-growth business within Entegris. As the primary point of engagement for Specialty Chemicals across non-semiconductor markets, this role focuses on developing and expanding long-term customer relationships, enabling Entegris to achieve revenue, profitability, and market-share goals in targeted specialty chemical segments. What You’ll Do Lead annual territory and account planning processes, establishing growth strategies, investment priorities, and success metrics aligned with business objectives. Serve as a strategic advisor to business leadership by providing market intelligence, customer insights, and competitive analysis that influence commercial decision-making. Develop and present business reviews to senior leadership, highlighting performance against targets, market opportunities, risks, and recommended actions. Act as a commercial leader within the organization, partnering with Product Management, R&D, Operations, and Finance to influence portfolio priorities and long-term growth initiatives. Identify and assess expansion opportunities across adjacent markets, applications, and customer segments to support long-term revenue growth. Lead strategic customer engagement plans with executive stakeholders to strengthen partnerships, increase customer loyalty, and drive multi-year growth opportunities. Champion commercial excellence by sharing best practices, coaching team members, and driving consistent use of strategic account management methodologies. Influence pricing, investment, and resource allocation decisions through data-driven recommendations and business case development. Own and grow a defined book of business with full accountability for revenue, profitability, and customer retention Proactively identify and mitigate account risks, ensuring high customer retention and long-term partnership stability Lead contract renewal strategies, including pricing, term negotiations, and long-term commercial agreements Influence senior leadership decision-making by providing data-driven insights on customer trends, risks, and growth opportunities Prioritize accounts and opportunities based on revenue potential, strategic value, and return on investment to optimize resource allocation Develop and execute competitive account strategies to defend market share and expand positioning within key customers Provide mentorship and guidance to junior team members, sharing best practices in account management and strategic selling Serve as the escalation point for critical customer issues, ensuring timely resolution and protection of strategic relationships Own a territory/portfolio with primary markets in medical and pharmaceutical chemistry customers (including CDMOs, pharmaceutical companies, medical device manufacturers, and oligo/phosphonamidite supply chains), and secondary markets in specialty applications utilizing metallocene catalysts. Create and maintain account plans by mapping decisionmakers, identifying growth levers, assessing risks, and analyzing competitors; own revenue targets and pipeline development while driving product line growth and margin expansion. Build multi-level relationships (procurement, process development, ER&D, manufacturing, QA/RA, supply chain) to expand share of wallet and win new programs. Lead opportunities from discovery to close: needs analysis, technical scoping, trial plans, proposal, negotiation, contracting. Maintain accurate CRM pipeline and forecasts (volume, revenue, margin) by SKU/family and by program stage; deliver quarterly and annual targets. Keep CRM hygiene high (contacts, activities, opportunity stages, forecasts). Champion disciplined commercial excellence, including value-based pricing and margin optimization. Support continuous improvement across commercial processes, including forecasting, change control, and customer communication. Protect margin through disciplined value pricing, messaging (purity, consistency, documentation, change-control rigor, service) and mix management. Lead and coordinate Customer Service activities across SC plants, ensuring timely order management, issue resolution, and a seamless customer experience. Partner with PM’s/R&D to address performance questions, quality deviations, and continuous-improvement opportunities; close the loop with documented outcomes. Support quality agreements and change-control processes; ensure timely communication of product/process changes per customer notification requirements. Collaborate with Planning/SCM to align demand signals, safety stocks, and lead Support new product introductions, grade expansions, and packaging improvements with lighthouse customers in all end-markets. Develop and execute territory-level growth strategies aligned with broader business objectives, identifying new market opportunities and expanding customer segments. Contribute to go-to-market planning by translating customer insights, market trends, and competitive intelligence into actionable accounts and regional strategies Drive revenue growth planning by proactively identifying new business opportunities, developing pipeline strategies, and expanding into adjacent applications and markets. Partner cross-functionally (Product Management, R&D, Finance) to shape product positioning, pricing strategies, and value propositions aligned with customer needs and business objectives. Gather and analyze customer feedback and market data to inform continuous improvement, innovation priorities, and long-term commercial strategy. Develop and maintain structured revenue growth plans using customer feedback, performance data, and market signals to drive sustained account and territory expansion. Translate customer insights and market feedback into actionable recommendations that influence broader commercial strategy, product priorities, and investment decisions. Establish data-driven growth priorities across accounts by evaluating performance trends, whitespace opportunities, and competitive dynamics. What We Seek: Education/Experience: B.S. in Chemistry, Chemical Engineering, Biochemistry, or related field. Experience selling to pharmaceutical environments and CDMOs, ideally within oligonucleotide or high-purity reagent supply chains; exposure to organometallics is a plus (PhD could be an asset as well when selling into fine chemicals market). Sales Strength: Proven ability to build strong, lasting customer relationships—from initial engagement to long-term partnership. Core Competencies: Enterprise/strategic selling, technical curiosity, program management, accurate forecasting, and strong executive presence. Ability to communicate complex chemical, regulatory, and quality concepts clearly to technical and non-technical audiences. Strong executive presence with comfort presenting to senior leaders both internally and within customer organizations. Negotiation: Strong negotiation skills with a focus on achieving win–win outcomes. Proven capability to shape strategy, not just execute it—balancing short-term wins with long-term market development. Tools: Proficiency with CRM systems (e.g., Salesforce), basic analytical tools (Excel/Power BI), and collaboration platforms (Teams/SharePoint), along with experience using e-signature workflows. Nice to Have: Familiarity with oligo synthesis steps and impurity profiles; understanding of change control and quality agreements in GxP environments; knowledge of advanced catalysts/organometallics is beneficial but not a core requirement. Travel: Willingness to travel up to 50% (primarily in NA with occasional trips to EU/Asia). Success in the role will be defined by growing product line revenues, profitability, and market share. Why Work at Entegris Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office. What We Offer Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. Compensation: Base salary range of $136,500 - $182,000 with actual pay based on candidate experience Generous 401(K) plan with an impressive employer match Excellent health, dental and vision insurance packages to fit your needs Flexible work schedule and 11 paid holidays a year Paid time off (PTO) policy that empowers you to take the time you need to recharge Education assistance to support your learning journey Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future. At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. #LI-RC1