HR Operations Lead

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is seeking an HR Operations Lead, India, to own the core India HR operations charter. This role will build rigor, scale, and continuity across compliance-heavy and process-heavy people operations areas, and over time become the operational anchor for India HR operations as the company grows. You will: Lead HR operations for India across compliance, payroll, benefits, audits, and employee lifecycle processes, ensuring reliable and scalable execution. Build and run compliant, efficient processes for labor law requirements, statutory documentation, filings coordination, and operational readiness. Oversee payroll inputs, benefits administration, and related vendor partnerships to deliver accuracy, timeliness, and a strong employee experience. Strengthen audit readiness and controls through clear documentation, process governance, follow-through, and continuous improvement. Create and improve SOPs, process maps, trackers, calendars, and ownership models that bring consistency and scale to India HR operations. Partner closely with HRBPs, Finance, Legal, Payroll, and external vendors to solve issues and keep day-to-day operations running smoothly. Identify process gaps and lead improvements that reduce manual work, mitigate risk, and improve operational quality as the organization grows. Support implementation of policy, labor code, entity, and people process changes in India. Help shape the long-term India HR operations operating model and define how work should scale over time. About you: You bring 5–7 years of experience in India HR operations, people operations, HR shared services environment. You have strong hands-on experience in labor compliance, payroll coordination, audits, and benefits administration. You have built or tightened HR processes in a scaling company environment and know how to create structure without adding unnecessary complexity. You have strong ownership, attention to detail, and judgment when handling sensitive employee and compliance matters. You are effective at vendor and stakeholder management across cross-functional partners. You can move comfortably between strategic process design and hands-on execution. You have experience working with HR systems and operational data controls. Startup or high-growth company experience in a global setup is preferred Location: This role is hybrid (3 days a week in our Bangalore office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement. By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.