Value Attainment & Analysis Director

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE You will build the value attainment foundation at Abridge, scale it through Sales, Solutions Consulting, and Partner Success, and stay personally attached to our most strategic partners as their value lead. The unit of value is the care setting, every new product we bring to market launches with a value story and a way to measure it, and the measure of success is outcomes our partners can see and defend in their own organizations. This is a builder's seat. You will inherit a strong set of models and tools and are expected to keep improving them with AI and automation so the motion scales through the teams that run it. WHAT YOU'LL DO - Build and own the value attainment foundation. Define the end-to-end motion: discover goals by care setting and different product experiences, design and quantify the plan, hand it to implementation, enable the partner to reach it, and measure progress over time. Build the modules, tools, and templates that let cross-functional teams run it consistently and at scale. - Lead value for our most strategic partners. Build the business case for new logos and expansions with Sales and Solutions Consulting, own the economics conversation with executive stakeholders, then own the plan that delivers it and the recurring review that shows partners where they stand against the outcomes we set together. - Author the economics. Build the value stories for each care setting we serve, spanning capacity and access, workforce and clinician well-being, documentation and revenue integrity, quality, and the savings from consolidating overlapping tools. Ground them in conservative assumptions a finance team will trust. - Set the measurement standard. Define baselines, cohorts, attribution methods, and timing before go-live. Distinguish financial outcomes from operational and quality indicators. Design pre/post and controlled comparisons when partners want them. Work with our analytics team so the goals in the plan become the metrics in the partner's dashboard, instrumented rather than improvised. - Give every new product and capability a value thesis. Before launch, define the value story, the assumptions behind it, and how attainment will be measured, so the field sells outcomes we can prove and partners know what to expect. Partner with Product and Commercial Strategy so this is a standard step in how we bring things to market. - Build the benchmark library. Turn results across partners into peer benchmarks by care setting so each partner can see how they compare and what top performers do differently. - Scale through the field. Write the curriculum for Solutions Consultants, solution leads, and Partner Success Directors. Enablement runs certification; you own what it teaches. Bring product managers through the value framework for their care setting. - Connect value to how we package and partner. Work with Pricing on the value inputs to packaging and with Partner Success so executive business reviews are built around outcomes. WHAT YOU'LL BRING - Deep healthcare economics and revenue cycle knowledge across care settings and payment models, including inpatient and nursing workforce economics. - Measurement design skills: attribution, baselines, cohort and controlled comparisons, and the judgment to know when a number should not be claimed. - Executive presence with CFOs, CMIOs, revenue cycle, and nursing leaders, and the ability to adapt a business case in real time. - Comfort operating inside the deal cycle: building a defensible case with Sales and Solutions Consulting under time pressure, and knowing which numbers to leave out. - A builder's default. You use AI, spreadsheets, and light code to ship tools other people can run. - Facilitation across finance, clinical, informatics, and IT stakeholders who do not share a vocabulary. - Experience scaling a motion through certification and enablement across teams you do not manage. - Clear, concise communication in writing and in slides. BONUS POINTS IF - You have led a value realization, benefits realization, or customer value function at a health-tech company or consultancy. - You have worked inside a health system in finance, revenue cycle, nursing operations, or value measurement. - You have built customer-facing analytical tools or benchmarks from messy operational data. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.