Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description The Coordinator roles are designed to provide specialized support to a particular business area, function, or department. These jobs provide direct assistance to Analysts, Specialists, or other high-level positions to ensure all communication, documents, and processes related to the applicable business area all run as efficiently as possible. This level of work is a cross between processing, support work and specialized, technical or professional jobs; elevated knowledge of a specific area and problem solving are all essential to make these jobs as impactful and effective as they are intended. ESSENTIAL FUNCTIONS: Administers plans or processes such as benefit plans, retirement packages or plans, compensation plans; interpret legal regulations or guidelines. Assists employees or customers with questions and issue resolutions. Assists Analysts, Specialists, department, and/or other higher-level positions that handle operational functions of a particular business area. Maintains documents such as procedures, policies, practices, guidelines, official records, etc. Improves processes and keep procedures efficient; begins to connect business units and other functions of organization. Assists in analyzing impacts to changes in processes, products, regulations, etc. Studies and stays current on practices and products to determine success of existing practices and products. Provides mentorship and guidance to lower-level employees such as Administrative Assistants, Records/Imaging, Support, Processors, etc. Handles financial duties; check copies, mailing checks, voided/stop payment checks, bulk payments, unclaimed funds, monthly billing, and reconciliation. Performs duties including reviewing daily upload of payments into 1099 reporting source ensuring payments are allocated correctly, assure payments remain with IRS guidelines, review system error reports. Processes subpoena requests for policy and claim documents. Policy verifications, workers’ compensation reconciliation, claim validation, ACH management. Demonstrates responsibility for company fleet management and oversight. Processes bulk invoice payments in Claims system, includes selecting correct exposure, payment type, and data entry. Communicates with external vendors to obtain correct entity information to perform IRS TIN match. Analyzes all incoming W-9s, in-house vendor set up requests and substitute W9s for compliance of IRS Statutes and Regulations before adding them to database. Confirms SSN as requested by Claims with Department of Revenue. REQUIRED QUALIFICATIONS: High school diploma. Two to four years of experience. Supervisory/management experience not applicable. Additional Qualifications: GED may be considered in lieu of a high school diploma. Administrative or related experience. Compensation Range is $18/hour to $26/hour PLEASE NOTE: Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.