Deal Desk Manager

About the Role We are looking for a strategic and commercially minded Dealdesk Manager to support our growing revenue organization. In this role, you will partner closely with Sales, Finance, Legal, and RevOps to structure complex deals, optimize pricing and approval workflows, and ensure scalable, compliant commercial processes. You will play a critical role in helping the sales team to succeed and driving operational excellence across the quote-to-cash lifecycle. You’ll help us protect honest people online by: Act as a primary contact and subject matter expert for Quote/Order Form creation, contract requirements, pricing, operations, approval policies, commercial terms, and resolving deal issues or sales escalations in your region. Collaborate with cross-functional teams, including GTM, Finance, Legal, and Product, to review and address concerns related to non-standard deal structures. Continuously monitor deals from quote creation to opportunity closure in Salesforce to ensure data accuracy, including processes to continuously check this data. Provide quick and efficient support to GTM team members as they work to acquire new customers or retain existing ones. Conduct multiple Data Quality checks to ensure the CRM has the utmost data integrity. Assist the team by taking on special projects, including data cleansing, process improvement, delivering enablement, and improving adoption. You are the right future Veriffian for the job if you have/are: 3 years of experience as a Deal Desk Manager or similar experience in a Go To Market function in a fast paced startup environment Highly detail-oriented and diligent An ability to see the bigger picture Understanding of the sales process and sales cycles Familiarity with CRM systems (e.g., Salesforce) and CPQ (Configure, Price, Quote) tools. Knowledge of contract management and order processing. You’re an especially awesome match if you have/are: Knowledge of Salesforce Configuration Knowledge in process automation and tooling Trilingual in English/Spanish/Portuguese Why Veriff? We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force. When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career, whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include... • Flexibility to work from home • Stock options that ensure your share in our success • Extra recharge days on top of your annual vacation • Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally • Learning and Development & Health and Sports budget that you are free to tailor to your own needs We are an Equal Opportunities employer committed to a diverse and representative team. Different opinions, perspectives and personalities push us forward. We want to hear from people who are passionate about their work and align with our values. Regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We also know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates - so rest assured, whoever you are, we want to hear from you! Please be informed that in the final stage of the recruitment process we may request you to go through identity verification. For more information, please see Recruitment Privacy Policy. #LI-VR1 #SPB1