Director, Digital Programs

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Director of Digital Programs provides leadership across Datavant’s digital client portfolio, ensuring consistent delivery of measurable value through strategic alignment, end-to-end implementation, and operational excellence. This role is accountable for the success of complex digital programs spanning multiple products and clients, with direct ownership of execution quality, client outcomes, and team performance. This role sits at the intersection of client strategy, product execution, and operational rigor. You will lead and develop a team of Digital Program Managers while personally building senior client relationships, supporting digital expansion and adoption, and serving as a critical escalation point. You will partner closely with Product, Engineering, Client Success, Sales, and other teams to remove obstacles, scale best practices, and ensure Datavant’s digital solutions deliver against ambitious business and client objectives. You Will: Lead Digital Program Delivery at Scale Oversee and manage a portfolio of digital clients & program managers, ensuring successful strategy development, forecasting, implementation, onboarding, and sustained product adoption. Serve as an escalation point for complex delivery, client, and execution challenges, intervening directly when needed to drive resolution and outcomes. Act as a trusted advisor to client executives, clearly articulating the value of Datavant’s digital products and aligning capabilities to client needs and strategic objectives. Build and Lead a High-Performing Team Lead, coach, and develop a team of Digital Program Managers responsible for end-to-end delivery across Datavant’s digital products. Create clarity, discipline, and accountability across the team, setting clear expectations and driving consistent execution. Actively support team velocity and performance by identifying resource needs, removing blockers, and championing innovation and continuous improvement. Drive Operational Excellence and Continuous Improvement Design, refine, and scale program management processes, playbooks, and tools to improve efficiency, quality, and predictability. Leverage tools such as Asana, IDSB, Sigma, Snowflake, and related systems to ensure accurate, timely, and actionable data for teams and stakeholders. Apply Lean Six Sigma and similar methodologies to reduce waste, standardize workflows, and continuously raise the bar as the team further scales. Cross-Functional Partnership to Deliver Impact Collaborate closely with Product, Engineering, Client Success, BI, Sales and other Operations partners to align priorities, remove execution barriers, and ensure delivery success. Provide structured, actionable feedback to Product teams based on client outcomes and frontline insights to inform roadmap decisions and future iterations. Identify opportunities to better serve clients through new features, use cases, automation, and self-service capabilities. Own Business Outcomes Contribute materially to departmental KPIs and broader business objectives, including digital expansion, retention, adoption, and forecast accuracy. Apply strong financial acumen to forecasting, performance tracking, and proactive intervention to mitigate risk to program outcomes. Balance strategic leadership with hands-on execution, personally leading high-impact initiatives and complex problem-solving efforts when required. What You Bring to the Table: Bachelor’s degree in business, operations, or related healthcare experience required; clinical experience a plus. 10–12+ years of progressive experience in client-facing, program management, or operational leadership roles; experience serving health plan customers strongly preferred. Deep expertise in medical record retrieval, risk adjustment, quality programs, and related healthcare data workflows. Proven ability to design and execute strategic plans that drive measurable client and business outcomes. Strong financial acumen, including experience with operational forecasting and driving forecast accuracy. Highly analytical, process-oriented thinker with a track record of driving reliable, scalable results. Demonstrated people leadership experience, including managing and developing remote teams of 3+ direct reports. Exceptional written and verbal communication skills with high EQ; ability to influence senior stakeholders internally and externally. Ability to clearly articulate the value of digital products, align capabilities to client needs, and make data-driven strategic recommendations. Highly organized, able to manage multiple complex initiatives simultaneously with strong follow-through and responsiveness. Intellectual curiosity and commitment to continuous learning across industry trends, product evolution, and client needs. Comfort operating in fast-paced, ambiguous environments with a bias toward action and sound judgment. #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $167,000—$208,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. 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