Director, GCO Technology Data & Analytics

Career Category Information Systems Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Director, Commercial Technology Data & Analytics What you will do Let’s do this. Let’s change the world. In this vital role you will be a technology product manager and client-facing lead within the Commercial Data and Analytics team. This role will allow you to flex those creative muscles by promoting FAIR and clean core concepts to evolve and sustain our commercial data ecosystem in support of analytics and new AI/ML capabilities. Are you a technology professional with expertise in commercial domains that is excited to innovate? Come join a team that is passionate about innovation and making life better with technology! Responsibilities: Foster a culture of innovation, identify and implement data and analytics solutions that drive value to our stakeholders Co-ordinate end-to-end service delivery from the acquisition and cataloguing of data to the ingestion, quality control, and readiness of that data for consumption into analytics published by Global Commercial Capabilities & Innovation (GCCI) Create roadmaps with Technology, AI&D, and Commercial leaders to implement and maintain next generation of data and analytics platforms and technologies Plans closely with Technology and AI&D leadership across the Enterprise to drive development of new capabilities and/or continuous improvement anywhere commercial data is required (i.e. product launches, field execution, etc) Develops cross-functional governance plans to ensure executive alignment of technology prioritization for GCCI.  This includes active relationship-building and engagement with leadership at VP and ED level and down. Conducts joint-planning with Technology and business owners to mature and evolve the operating model using the Scaled Agile Framework (SAFe) Manages execution of initiatives with CEO staff level visibility such as AI Data Scaffolding, Performance Analytics, and reporting platform buildout within the Neural Nexus initiative Conducts interdependency analysis across multiple product teams in the solution train to ensure coordinated value delivery Manages a team of Product Owners that drive prioritization and delivery execution across the portfolio Drive the design, development, deployment, and sustainment of scalable data and analytics platforms and reusable accelerators that enable and increase the value of application and product teams What we expect of you We are all different, yet we all use our unique contributions to serve patients. The executive professional we seek will have these qualifications. Basic Qualifications: Doctorate degree and 4 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Or Master’s degree and 7 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Or Bachelor’s degree and 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Experience leading data and analytics product teams on enterprise platforms such as Databricks Experience with insights generation with commercial data sets across all Therapeutic Areas for US brands Experience working in an environment requiring strong security controls and de-identification of data Experience leading teams in an agile operating model Providing oversight for teams that design and deploy technology capabilities that integrate commercial data across the enterprise Experience in developing and implementing technology roadmaps and strategies, including data strategies, technology development and rationalization, and end user experience Experience managing full DevOps according to structured ITIL / Service Ownership standards Good-to-Have Skills Experience with semantic modeling, knowledge graphs, and context engineering Experience with implementation and tuning of commercial models on Large Language Models (e.g. Databricks AI/BI Genie, OpenAI, Claude) Familiarity with low-code, no-code test automation software Strong problem-solving, analytical, and critical thinking skills to address complex data challenges applying AI/ML frameworks (e.g. LLM for GenAI, Agent Framworks) Stay updated with the latest industry trends and advancements in software technology, provide strategic leadership, and explore new opportunities for innovation Be an interdisciplinary team leader who is innovative, accountable, reliable, and able to thrive in a constantly evolving environment Professional Certifications SAFe for Teams certification (preferred) Soft Skills: Exceptional communication and people skills to effectively manage stakeholder relationships and build new partnerships Excellent verbal and written communication skills/writing skills; active listening skills; attention to detail. Strong process/business writing skills Experience in people management and passion for mentorship, culture and fostering the development of talent Ability to translate business and stakeholder feedback into accurate and efficient processes using clear language and format Strong analytic/critical-thinking and decision-making abilities Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen anticipates accepting applications until April 22th; however, we may continue accepting applications beyond this date if we do not receive a sufficient number of candidates. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 192,613.40USD -260,594.60 USD