Director, Medical Information

Company Overview: Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as a preclinical programs for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at https://www.dyne-tx.com/, and follow us on X, LinkedIn and Facebook. Role Summary: The Director, Medical Information is responsible for establishing and leading the medical information function to ensure timely, accurate, balanced, and compliant scientific responses to unsolicited inquiries from healthcare professionals. This role plays a critical part in supporting the safe and appropriate use of the company’s products by delivering high-quality medical information and enabling scientific exchange. The person in this role has strong scientific expertise, experience in regulated environments, and the ability to build scalable medical information processes in a biotech setting. This role is based in Waltham, MA without the possibility of being remote. Primary Responsibilities Include: Establish and lead the medical information function, including strategy, processes, and execution. Establish scalable medical information infrastructure, including inquiry intake, documentation, and response workflows. Oversee the implementation and training of the medical inquiry intake portal and call center vendors and manage relationships going forward. Develop high-quality medical information response documents (standard response letters, FAQs, backgrounders) and maintain medical information content aligned with product labeling, clinical data, and evolving scientific evidence. Ensure responses are scientifically accurate, balanced, up-to-date, and compliant with regulations. Ensure appropriate escalation and coordination of safety, quality, and off-label inquiries. Analyze inquiry trends to identify knowledge gaps, unmet medical needs, and opportunities to inform medical strategy. Monitor metrics and quality indicators to ensure continuous improvement and compliance. Education and Skills Requirements: Doctorate degree (MD, PhD, PharmD) with 10+ years of experience in medical information or medical affairs in rare diseases, neuromuscular diseases, or a related field Experience establishing or leading a medical information function is strongly preferred Strong understanding of regulatory, compliance, and pharmacovigilance requirements Excellent scientific writing and verbal communication skills Strong organizational and process-building capabilities High attention to detail and commitment to compliance and scientific integrity Ability to work effectively in a matrixed, fast-paced biotech environment Strong judgment in handling complex or sensitive inquiries MA Pay Range $183,000—$255,000 USD The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills. The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload. Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.