Director of Business Controls, Digital Assets

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Director Business Controls, Digital Assets The role: SoFi's Business Controls team resides within the 1st Line of Defense (1LOD). This leader will facilitate and drive consistent implementation/execution of core 2nd Line of Defense (2LOD) Risk Management programs such as RCSA, Issue Management Key Risk Indicator development, Supplier Risk Management (SRM), and Control Testing. Business Controls is an advisor to the business units, an accelerator of satisfactory risk management, and an execution function for 1LOD independent control testing. This position plays a crucial role in supporting our newly formed Crypto organization and more broadly SoFi’s Digital Assets strategic initiatives. It involves collaborating with risk owners to identify and develop effective controls, assisting issue owners in enhancing controls, supporting Supplier Relationship Owners (SROs) in meeting SRM program requirements, facilitating strong risk assessments in support of launching new products/services, and contributing to control testing engagement for control owners. This position requires an independent worker who is able to provide support to maintain a strong and consistent control environment across SoFi. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What you’ll do: Partner with stakeholders to conduct walkthroughs and create process maps for critical processes, facilitating in risk and control identification and ensure the environment is operating safely and in control Collaborating with risk owners to to identify and develop robust controls, providing guidance throughout the process Drive risk management consistency across all relevant digital asset processes at SoFi including Crypto, Stablecoin, International operations, payments, etc. Update and validate accuracy of risk-related data stored in RCSA inventory; refresh and re-assess periodically Issue Management: Assist issue owners in the design or enhancement of controls to address root causes in identified issues Support Supplier Relationship Owners (SROs) to ensure compliance with third party risk management program requirements Coordinate with stakeholders on new initiatives to integrate relevant controls as part of the initial assessment, implementation, and monitoring process Maintain strong engagement with Crypto and all Digital Asset 1LOD leaders to help ensure adherence to standards, policies, and procedures Provide support to the stakeholders during oversight activities performed by 2LOD Collaborate with the testing team to ensure testing scope comprehensive for identifying and mitigating risks effectively Undertake ad-hoc duties as needed to support the Crypto department What you’ll need: Bachelor’s degree 10+ years of relevant experience developing/managing risks and controls and strong knowledge of the digital assets environment Experience in banking and/or fintech industry especially in areas of digital assets Experience mapping complex processes and identifying risks and control points Knowledge of banking products, processes and regulations Able to synthesize diverse processes and data and formulate appropriate conclusions An understanding of controls and how to apply them to different processes and functions Demonstrate an ability to balance multiple critical priorities Self-starter with strong ability to work independently with minimum oversight Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc. Inquisitive nature, attention to detail, diligence and a good attitude Strong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom) Results oriented, demonstrated achievement of exceeding expectations Inquisitive nature, attention to detail, diligence and a good attitude: Strategic thinker who can partner with process owners to drive process improvements Well-organized and demonstrates ability to balance multiple priorities Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.