Job Description
About JazzX AI:
Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise.
JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done.
We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that.
JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option.
We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries.
This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place.
Headquartered in Los Altos, CA. Backed by SAIGroup.
About SAIGroup :
SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one.
Learn more about JazzX AI:Website: https://jazzx.aiLinkedIn: https://www.linkedin.com/company/jazzx-ai
Learn more about SAIGroup:Website: https://saigroup.ai
Role Overview
The Director of Product Management – Residential Mortgage Applications leads the inbound product management function for JazzX’s enterprise-grade Residential Mortgage application. This role is accountable for defining what gets built and why, translating complex customer, regulatory, and business needs into clear product requirements and execution-ready roadmaps.
The Director owns product discovery, requirements definition, prioritization, and delivery across end-to-end mortgage application workflows, with a strong emphasis on enterprise readiness, compliance, scalability, and AI-powered capabilities.
This role manages a team of product managers and works in close partnership with a dedicated outbound product management function responsible for go-to-market strategy, positioning, and customer-facing enablement—allowing this role to remain deeply focused on building the right product.
The role collaborates closely with engineering, design, AI research, compliance, security, and forward-deployment teams, and requires staying current with advances in AI-driven financial services and enterprise software.
Core Responsibilities
Product Strategy & Roadmap
Own and evolve the product vision and roadmap for JazzX’s Residential Mortgage application.
Translate customer needs, regulatory requirements, and operational constraints into clear, prioritized product initiatives.
Balance near-term delivery with long-term architectural and platform considerations.
Partner closely with outbound product management to ensure roadmap alignment with market needs and customer feedback.
Application Ownership
Define product requirements across end-to-end application workflows, including but not limited to:
User and borrower-facing experiences
Data ingestion, validation, and document workflows
Decisioning, review, and exception handling
Operational, administrative, and post-processing workflows
Ensure workflows are configurable and scalable to support multiple enterprise customers, geographies, and operating models.
Embed compliance, auditability, and risk-management requirements directly into product design.
AI-Driven Product Capabilities
Lead the definition and delivery of AI-powered functionality within the mortgage application, including intelligent automation, decision support, and workflow optimization.
Partner with AI research teams to ensure models are production-grade, explainable, and compliant with financial services standards.
Make informed trade-offs between automation and human-in-the-loop workflows to balance efficiency and risk.
Enterprise-Grade Product Execution
Ensure the product meets enterprise expectations for:
Scalability, reliability, and performance
Security, privacy, and data protection
Compliance, audit trails, and regulatory oversight
Role-based access, configurability, and operational controls
Define non-functional requirements in partnership with engineering, security, and compliance teams.
Influence architectural decisions to support extensibility and long-term maintainability.
Build vs. Buy Decisions
Evaluate when to build capabilities internally versus leveraging third-party or commercial solutions.
Assess trade-offs across speed to market, cost, integration complexity, and long-term differentiation.
Ensure all integrations align with JazzX’s enterprise and AI platform standards.
Metrics & Impact
Define and track product-specific and outcome-driven metrics, including:
Product usage, adoption, and feature engagement
Customer onboarding time and time-to-value
Automation rates and operational efficiency gains
Accuracy, quality, and exception rates
Use data to inform roadmap decisions, prioritization, and investment trade-offs.
Drive a strong culture of measurable impact and continuous improvement.
Team Leadership & Collaboration
Build, mentor, and manage a team of inbound product managers.
Establish strong standards for product discovery, requirements quality, and execution rigor.
Serve as a senior product partner to engineering, design, AI/ML, compliance, security, and outbound product teams.
Clearly communicate complex product and domain concepts to executive, technical, and non-technical stakeholders.
Qualifications
Experience
10+ years of product management experience, with a strong background in enterprise SaaS or platform products.
Proven experience owning complex, workflow-driven applications in financial services.
Experience managing product managers and leading inbound product functions.
Demonstrated experience delivering AI-enabled products in production environments.
Domain & Technical Expertise
Financial services experience is required.
Residential Mortgage or lending experience is preferred, but not required.
Strong understanding of regulated environments, enterprise buyers, and compliance-driven product development.
Working knowledge of modern AI/ML concepts, including model lifecycle, data dependencies, and human-in-the-loop systems.
Leadership & Communication
Ability to operate effectively in ambiguous, fast-moving environments.
Strong written and verbal communication skills with a track record of cross-functional influence.
Experience setting high standards for product craft and mentoring senior product talent.
Education
Bachelor’s degree in Computer Science, Engineering, Business, or a related field required.
Advanced degree (MBA or equivalent) is a plus.
Why Join JazzX AI -
What draws people to JazzX AI is the opportunity to build something truly foundational.
We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era.
JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments.
If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.