Director of Software Engineering – AI-Forward Console Platform

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! SpyCloud is hiring a Director of Software Engineering to lead the Console platform powering our Threat Protection product. This is a high-impact role focused on architectural rigor, platform evolution, and AI-enabled engineering leverage. You will lead a senior-heavy team (~10 engineers) responsible for a multi-tenant SaaS platform Spycloud's customers. Your mandate is not to scale headcount, it is to scale output, innovation, and system durability through strong architecture and applied AI. This role reports to the VP of Engineering and operates as a key technical partner with cross-team influence. What You'll Do: Platform Architecture at SaaS Scale Own the architectural direction of a multi-tenant Console platform built on Go, React, and AWS, with Domain-Driven Design. Elevate system design rigor across APIs, tenant isolation, RBAC, observability, and deployment safety. Establish durable platform boundaries and reduce feature-factory behavior. Lead design reviews and technical arbitration across teams. AI-Native Product Capabilities Embed applied AI into the Console ( intelligent workflows, LLM-powered summarization, ML-powered insights). Architect production-grade AI integrations with attention to guardrails, evaluation, cost, and latency. Ensure AI features are secure, observable, and reliable in a multi-tenant environment. AI-Enabled Engineering Leverage Introduce AI agents and automation into the engineering lifecycle. Design and build AI workforce model to increase output without linear headcount growth. Incubate and lead a focused applied AI capability within the team. Set standards for responsible AI usage in development and product. Product–Engineering Alignment Partner deeply with Product to align roadmap, architecture, and long-term platform strategy. Translate business outcomes into scalable system capabilities. Improve execution clarity, ownership, and delivery predictability. Requirements: Architectural Depth 10+ years in software engineering with significant experience in scalable web architecture. Proven ownership of multi-tenant SaaS systems at meaningful customer scale. Strong backend and frontend systems intuition (Go and modern React environments). Deep experience operating cloud-native systems in AWS. AI Systems Competence Experience integrating LLMs or ML-driven capabilities into production systems. Understanding of evaluation frameworks, prompt patterns, guardrails, and cost-performance tradeoffs. Clear thinking around where AI creates durable advantage vs. noise. Leadership & Influence Experience leading senior and staff-level engineers. Ability to influence technical direction beyond direct reporting lines. Strong design review discipline and decisive architectural judgment. Track record of improving engineering execution and product alignment. SpyCloud is not sponsoring visas at this time. U.S.-Based Benefits + Perks (for Full Time Employees): At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes: 401(k) with Employer Contribution Health, Vision, and Dental Insurance Health Savings Account (HSA) available with Employer Contribution Employer Paid Life, Short-term, and Long-term Disability Insurance Generous PTO Plan and 16 paid holidays per year U.K.-Based Benefits + Perks (for Full Time Employees): Retirement Savings Plan with Employer Contribution Employer Provided Private Health Insurance and Healthcare Cashplan Employer Paid Life Insurance and Income Replacement Generous Holiday Plan and 14 paid holidays per year About SpyCloud: SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions leverage advanced analytics and AI to proactively prevent ransomware and account takeover, detect insider threats, safeguard employee and consumer identities, and accelerate cybercrime investigations. SpyCloud's data from breaches, malware-infected devices, and successful phishes also powers many popular dark web monitoring and identity theft protection offerings. Customers include seven of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 200 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now. To learn more and see insights on your company’s exposed data, visit spycloud.com. Our Mission: Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information. Who We Are: SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations. If you need assistance or accommodation due to a disability, you may contact us. Our Culture: Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in. SpyCloud’s Recruitment Policy: We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com. Compensation Transparency Policy: At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters. Learn more and apply: SpyCloud Careers For applicants residing in California, please click here to read SpyCloud's CCPA Notice.