Job Description
About this role
The eLearning Developer is responsible for designing, developing, and maintaining interactive digital learning experiences that align with organizational goals. This role combines technical expertise in eLearning tools with instructional design principles to design and deliver high-quality, engaging courses for internal and external audiences.
Key Accountabilities
Accountable for developing eLearning courses in a timely manner using instructional design principles and best professional practices. Accountable for the quality of eLearning courses. Manage both content and user administration within the Learning Management System (LMS). Own the feedback loop to continuously improve the learner experience.
About the role
Course Design & Development: Create interactive and engaging eLearning courses using the authoring tools (e.g., Adobe Captivate, Articulate) and instructional design best practices.
Content Management: Collaborate with subject matter experts to gather and organize course content. Ensure accuracy, relevance, and alignment with learning objectives.
User Management: Administer user accounts within the Learning Management System (LMS), including creating, updating, and deactivating profiles. Assign content and track enrollment. Provide support to learners and troubleshoot access issues promptly.
Quality Assurance: Content QA - Test and troubleshoot eLearning modules for functionality and usability. Learners’ experience QA - Ensure compliance with the requirements for each learner's group (live/implementation, product-based, user-role based).
Reporting: Ensure the data set from the Data Lake is updated daily. Build and execute the standard reporting pack to monitor the learners’ assignments and completion status.
Clients/partners learning operations: Manage training requests from BLK clients and partners to enable their successful onboarding on the Academy and/or their classroom training. Maintain the track record and collaborate with internal teams to ensure that the legislative and financial aspects of clients' and partners' training are managed in accordance with BLK standards.
Key Deliverables:
-Completed eLearning courses’ builds according to the Education Services roadmap
-Accurate training catalogues
-Accurate user enrollment data
-Enhancements implemented based on the feedback analysis
-Proper clients and partners learning, planning, assignment, tracking
About you
Proficiency in using eLearning authoring tools (e.g., Adobe Captivate, Articulate, Camtasia).
Strong understanding of instructional design and adult learning principles.
Excellent LMS administration skills.
Proficiency in reporting, advanced MS Excel user.
Dedication to continuous professional improvement and curiosity in exploring new tools and technologies.
Attention to detail and a structured approach to formal and/or legal documentation.
Experience in collaborating with global colleagues and sensitivity to the cultural differences and time zones.
Desirable: Understanding of the fintech industry.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.