Engineering Manager, Infrastructure

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location. From manufacturing sites and data centers to life sciences labs, healthcare facilities, and corporate headquarters, Envoy unifies visitor management, risk assessment, mailroom management, digital signage software, resource booking, and emergency management into one integrated platform. With deep integrations across access control, identity, compliance screening, and collaboration tools—including LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, and Descartes Visual Compliance—Envoy helps organizations reduce risk, stay audit-ready, and operate with clarity at scale. Learn more at envoy.com http://envoy.com ABOUT THE ROLE We are looking for an experienced Cloud Infrastructure / DevOps Manager. You will be responsible for overseeing the infrastructure, devops, and security of Envoy’s infrastructure platform. At Envoy, we are passionate about creating a scalable, reliable, and secure cloud platform that supports our company's business. We utilize cutting-edge technologies, including Kubernetes, Terraform, Istio, Pulumi, and AWS Cloud, to automate our infrastructure and deliver reliable applications efficiently. By using infrastructure as code, we ensure that our platform is always consistent and up-to-date. In addition to supporting our core Infrastructure, we also aim to provide an excellent experience for our number one internal customer: the developer. Our platform provides an easy way to create and manage infrastructure and all aspects related to application deployment. We strive to be a top-notch engineering organization with a great culture and high standards for our code, systems, practices, and people. We value learning and growth. We look to hire diverse, well-rounded, communicative people we can trust to own projects end-to-end. This onsite position requires 4 days a week (Monday-Thursday) in our San Francisco HQ office. YOU WILL - Lead our infrastructure team to architect cloud-based solutions that meet the needs of our business. This includes working with application teams in designing and deploying services in the cloud. - Manage and maintain our Kubernetes infrastructure. This includes optimizing cluster resource usage, cluster monitoring, and troubleshooting Kubernetes issues. - Manage and maintain our AWS infrastructure using Terraform. This includes provisioning and managing AWS resources, automating AWS infrastructure changes, and monitoring AWS infrastructure performance. - Coordinate infrastructure incident and outage response. This includes identifying and resolving incidents, communicating with customers and stakeholders during incidents, and effective post-mortem management. - Be a team player and contribute to a positive work environment. At Envoy, one of our core values is “Pitch In”. We work cross-functionally to take on new challenges, and leave things better than we found them. YOU HAVE - Bachelor’s or higher degree in Computer Science, IT, or a related field. - 7+ years of experience with cloud platforms. e.g. AWS, Azure, GCP. (AWS preferred) - 3+ years in a managerial capacity - Strong experience with Infrastructure as Code (IaC) tools like Terraform, Pulumi, etc. - Mastery of CI/CD tools like Github Actions, ArgoCD, etc. - Deep understanding of network architectures, software engineering, web technologies, SQL / NoSQL databases, and distributed systems. - Proficiency in Go, Python, or Ruby, as well as bash, etc. - Experience with monitoring and logging tools such as Datadog, Grafana and Prometheus. - Strong communication, analytical, and leadership skills. NICE TO HAVE - Experience working in a fast paced startup environment - SOC2 and/or ISO27001 compliance and audit experience - Experience working with security engineering and vulnerability management - Experience negotiating and managing relationships with cloud service providers and tooling vendors YOU'LL GET - A high degree of trust in your ideas and execution - An opportunity to partner and collaborate with other talented people - An inclusive community where you feel welcomed and cared for as a person - The ability to make an immediate impact helping customers create a great workplace experience - Support for your personal and professional growth By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here https://envoy.com/privacypolicy/. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.