Export Coordinator (English-Speaking)

Export Coordinator - English Speaking (Fixed-Term Contract) Location: Budapest, Hungary At Opella Healthcare, we are united by one shared Mission – we work passionately every day, to put Health in Your Hands. We are committed to making healthcare as simple as it should be, thus helping people help themselves. This Mission is the core of our philosophy, driving all that we do to focus on people—our consumers, customers, healthcare professionals, employees, and the Opella Brands that support them. As a top-three global player in Consumer Healthcare, we are raising the bar with a bold ambition to grow, perform, and outpace the market. We aim to build a more agile and responsive organization capable of delivering our Vision and Mission. To achieve this, we need exceptional talent to shape Opella’s future and help us succeed. Together, we embrace our Challenger spirit, driven by our commitment to be Outcome-obsessed, Courageous, Radically Simple, and All-In Together MAIN PURPOSE OF THE JOB O2C Export Coordinator is responsible for delivering end-to-end customer service for export customers of Consumer Healthcare business across countries within Consumer Healthcare perimeter globally as per respective service level agreements. Drives operations that are critical for customers & patients and serve as a basis for products fulfilment, accurate invoicing and accounting, generating cash flow and customer satisfaction. KEY ACCOUNTABILITIES AND ACTIVITIES Coordinate end-to-end flows in relation to various players in supply chain (customers, markets, factories, distribution centers, freight forwarders) within assigned geographical scope Participate in global projects, respecting deadlines, commercial agreements with partners, pharmaceutical processes and regulations Ensure the processing and tracking of export orders from receipt to delivery to the customer (data entry, preparation, invoicing, documentation) Optimize transport to markets in line with budget expectations and negotiated deadlines Ensure the availability and compliance of required document Contribute to achieving monthly revenue targets and avoid stockouts Coordinate activity based on Market priorities Operational Responsibilities in the Chemical Trading (API) Scope Manage the export of active pharmaceutical ingredients (APIs) and excipients in accordance with Sanofi’s Quality standards, ICH Q7 guidelines, and Good Distribution Practices applicable to pharmaceutical raw materials Act as the interface between clients, suppliers, freight forwarders, and transporters Ensure adherence to procedures, regulatory requirements (both internal and external), audit standards and international regulations Keep export procedures up to date and enforce compliance Continuous improvement Identify process improvement opportunities through elimination of redundant activities Participate in process automation initiatives and ensure seamless adoption and transition Participate in global projects as required Key working relationships External Manufacturing Teams Supply Chain functions Accounting/Treasury Department Customs, International Flows Department IT Department, Digital Teams 3rd party customers/distributors Suppliers Chamber of Commerce, Consulates, Banks Transporters and Freight Forwarders REQUIRED QUALIFICATIONS, SKILLS AND EXPERIENCE Language   Excellent English written and verbal Functional Skills   Broad understanding of E2E Order to Cash processes and compliance Customer Service mindset At least 2-3 years’ experience in International Trade/ Transportation Knowledge in customs and tax rules Good business acumen Strong problem solving, deductive and analytical skills, financial acumen Technical   Hands-on experience of SAP (essential) in S4 Hana preferably, SAP Application Knowledge of Microsoft Office and expertise of MS Excel (essential)   Interpersonal   Customer service mindset and diplomacy Ability to interact with customers, internal and external stakeholders in issue resolution (essential)   Self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner Team player, able to work collaboratively transversally with an end-to-end mindset (essential)   Leadership Ability to work independently and take ownership of tasks and processes Ability to organize, prioritize and structure tasks for oneself Attentive to detail and works with precision Action oriented, delivery driven, change agent Lead by example to deliver high quality service, customer satisfaction Why us? At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day. We Are Challengers. We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things: All In Together: We keep each other honest and have each other's backs. Courageous: We break boundaries and take thoughtful risks with creativity. Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity. Radically Simple: We strive to make things simple for us and simple for consumers, as it should be. Join us on our mission. Health. In your hands. www.opella.com/en/careers #LI-HYBRID