Global & Americas Manager, Partnership Management - Riot Commercial Partnerships

The Riot Commercial Partnerships (RCP) team is responsible for identifying, building, and executing world-class partnerships with leading global brands. Our mission is to drive revenue through strategic commercial collaborations that bring meaningful value to Riot’s fans—across Games, Entertainment, Esports, and Social Impact. For every product and event Riot creates, our premiere partners help elevate the experience for millions of players and live audiences. The Partnership Management team serves as the central point of contact for these valued partners, ensuring exceptional service and flawless execution. We’re looking for a driven, strategic leader to shape and execute the long-term partnership vision for Riot and our Global & Americas league partners. Reporting to the Director, Partnership Management, the Manager, Partnership Management will oversee a passionate team responsible for managing relationships established through Riot’s Business Development efforts across Global and Americas partnerships. This role is also a key member of the Global & Americas leadership team, helping define the organization’s strategy, direction, and operational excellence. Because priorities shift quickly in our fast-paced environment, this role includes—but isn’t limited to—the responsibilities below. Responsibilities: Build and scale a world-class partner management organization focused on delivering exceptional value to partners and delighting players. Coordinate cross-functional and external teams to ensure all partnership milestones and dependencies are met from concept to execution. Identify and drive new, incremental opportunities for existing partners across Riot’s growing portfolio of products. Lead, mentor, and develop a high-performing team, fostering strong craft leadership and seamless coordination with cross-functional teams and partner stakeholders. Serve as a senior relationship lead with partners; empower your team to build trusted, strategic relationships that deliver on shared KPIs and elevate the player experience. Guide your team as they advocate for partner needs, objectives, and deliverables within internal workstreams, ensuring flawless execution and contractual compliance. Play a critical role in partnership renewal strategy, planning, and negotiations. Oversee the creation and delivery of partnership recap reports, including performance analysis, insights, and optimization recommendations. Contribute to effective budget oversight and operational efficiency within the department. Required Qualifications: 10+ years of experience in Partnership Management, Account Management, Sponsorship Sales & Fulfillment, or equivalent fields Experience managing direct reports Demonstrated success maintaining strong client relationships and high customer satisfaction Strong analytical skills with the ability to apply data-driven decision-making Excellent attention to detail, planning, and organizational skills Ability to blend creative thinking with strategic, structured problem-solving Comfortable managing multiple projects, meeting milestones, and collaborating in a dynamic environment Ability to work evenings, weekends, and holidays as needed Willingness to travel up to ~20-30% annually (domestic and international) Desired Qualifications: 3+ years of direct management experience Bachelor’s Degree in related field; MBA or related advanced degree is a plus Experience building and mentoring large, complex teams Experience leading shared service support functions Experience overseeing regional offices and navigating regional nuances For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.