Global Logistics & Customs Manager

We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team The Global Customs and Logistics Manager will oversee all aspects of international customs compliance, trade regulations, and logistics operations across multiple regions. This role ensures efficient movement of goods while maintaining compliance with international trade laws and regulations. Your mission - Develop and implement global customs and logistics strategies aligned with company objectives - Manage relationships with customs authorities, freight forwarders, and logistics partners worldwide - Oversee import/export documentation, licenses, and customs declarations - Ensure compliance with international trade regulations and customs requirements - Optimize shipping routes and logistics costs across global supply chains - Lead and develop a team of customs and logistics professionals (4 people) - Monitor and analyze logistics KPIs and implement improvements - Manage customs audits and coordinate responses to inquiries from regulatory authorities - Develop and maintain Supply Chain Operations for global customs and logistics operations - Negotiate and manage contracts with logistics service providers - Keep updated on changes in international trade regulations and their impact on operations What we're looking for - Bachelor's degree in Supply Chain Management, International Business, or related field - 8+ years of experience in global customs and logistics management - Deep knowledge of international trade regulations and customs procedures - Experience with customs compliance software and logistics management systems - Strong understanding of Incoterms and international shipping documentation - Excellent project management and problem-solving skills - Strong leadership and team management abilities - Fluent in English, additional languages are a plus At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.